romemd.com

4
4 Based on 21 reviews

RomeMD: Elevating Your Skincare Routine with Advanced Anti-Aging Solutions RomeMD is a leading skincare brand that’s committed to providing women around the world with effective, science-backed anti-aging products. Our flagship offering, the Deep Lifti...

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Average Rating

4

/
5

21 Reviews

5 Star
67%
4 Star
5%
3 Star
10%
2 Star
0%
1 Star
19%

All Reviews

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Carol Downey
Here we go again he's just these people…

Here we go again he's just these people are still starting for time they just sent me a thing saying they're going to refer me $9.95 for the postage I refuse that item that they sent me that merchandise it's on their way back to them with the refusal to accept notice. Be warned people they do anything they can they can to keep from giving your money back, don't be don't be caught up in a situation like mine. I don't believe for a minute that their business is that that busythat it would take that long to honor a cancellation notice and ship the order anyway.And each time I try to contact them they wait until I submitted another complaint through trustpilot in the hopes that they try to straighten their business out and and take care of their customers wishes and not try to stick them with orders they don't want after ordering and now through lies.

1
Date of experience: Feb 10, 2026
Cheri Minks
The customer service agent with the name AG helped me today. He was Great! I was a bit frustrated

The customer service agent with the name AG helped me today. He was Great! I was a bit frustrated but he was respectful, friendly, courteous, and gave very thorough answers to my questions and concerns. He was patient, which can be difficult in my perspective, and never interrupted me. He also sent me a followup email I requested, after we talked on the phone. I know he is a true professional and just doing his job, but he deserves a bonus $ - he is a great employee that HiRelief needs to keep! Thanks AG! - happy customer here - Cheri

5
Date of experience: Feb 09, 2026
Cheri Minks
Terrific Service from AG!

The customer service agent with the name AG helped me today. He was Great! I was a bit frustrated but he was respectful, friendly, courteous, and gave very thorough answers to my questions and concerns. He was patient, which can be difficult in my perspective, and never interrupted me. He also sent me a followup email I requested, after we talked on the phone. I know he is a true professional and just doing his job, but he deserves a bonus $ - he is a great employee that HiRelief needs to keep! Thanks AG! - happy customer here - Cheri

5
Date of experience: Feb 09, 2026
Georgina Adams
Starting to think it’s a scam

I didn’t fully understand what I had signed up for. 3 months in and I am paying a large amount each month for the product I still haven’t received. I’ve left messages and emails but have had no response. I just get an automated message it on its way.My account says I haven’t got a subscription although I am being charged each month. I have tried to remove my credit card but it’s locked and I can’t. I now think it must be a scam.

1
Date of experience: Feb 03, 2026
Sarah Jane Barnes-Turner
I used the product twice over

I used the product twice over, It was incredibly painful to use and it made my appearance look worse not better, It left my cheeks with burst red blood vessels and still have my fine lines and wrinkles. I feel very strongly this is just a scam.

1
Date of experience: Dec 19, 2025
shubham kamble
great service

great service

5
Date of experience: Dec 16, 2025
Hilda Rodriguez
Waited 4 months to receive product

Hi there, I ordered product April 7/25 and just received it yesterday from the Dominican Republic, I live in Puerto Rico, I don't know why it took 4 months to receive product, I called many times and spoke to many Reps and was told it was in transit ? ( for 4 months )since I just received it yesterday and opened the package today as I'm writing this, I only gave 3 stars, but once I use it and see my results I will post my review and hopefully give Rome MD 5 stars, Thank you

3
Date of experience: Sep 03, 2025
Anna Verscheure
A true regeneration of your skin

No cream can ever compete with the micro-needle technique, combined with the Deep Lifting serum. At the beginning, I used it twice a month, then I went to every three weeks, then once a month. My friends and acquaintances have noticed a major difference in my face, wondering what I have been doing. It is important to note that I have never done any doctor's procedure to my face and I have no intention to do so. I'm 65 looking 55. This product is a wonderful anti-aging solution, with long-lasting results.

5
Date of experience: Aug 20, 2025
Averil Wright
Amazing product !

I live in Spain and I received the product perfectly well and in the term they told me. I already used it twice and it’s amazing!! My skin is smoother and brighter. I will keep using it I highly recommend it! 😀

5
Date of experience: Jul 28, 2025
Burt Wright
Customer support specialist

To start with, I must make clear I am not referring to the product (I still haven't tried yet) but to the customer support specialist, which has been responsive and very professional: I have been in touch with Marquisa and she has been awesome with me.

5
Date of experience: Jun 04, 2025

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Business Details

  • RomeMD: Elevating Your Skincare Routine with Advanced Anti-Aging Solutions

    RomeMD is a leading skincare brand that’s committed to providing women around the world with effective, science-backed anti-aging products.

    Our flagship offering, the Deep Lifting System, is a revolutionary, painless tool designed to deliver 8 potent anti-aging ingredients directly beneath the skin’s surface, an area that many traditional creams can’t reach. This innovative stamp-like technology ensures superior absorption and results, promoting smoother, firmer skin and reducing the appearance of fine lines and wrinkles.

    At RomeMD, we believe that great skincare should be accessible to everyone, which is why all of our products are gentle, safe, and suitable for all skin types. Whether you have dry, oily, or sensitive skin, our formulas are designed to work effectively without causing irritation. We prioritize quality and results in every product we create, ensuring that every ingredient serves a purpose and contributes to visible, long-lasting improvements in your skin’s health and appearance.

    Our mission is to empower women to feel confident and beautiful at any age. With a focus on transformative skincare, we help our customers achieve glowing, youthful skin through advanced solutions that target the root causes of aging.

    Discover the power of RomeMD and experience skincare that works as hard as you do, delivering real results and helping you embrace your natural beauty at every stage of life.See more

  • email support@romemd.com
  • call +13026031592
  • language https://romemd.com

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