Review Time
Ive been using CX for 6 years now, And this last 6 months is the worst ever. You used to be able to make money around 8-15k a month, now its more like £3£4k if lucky.. The companies on there like Cal same day Pay like 90p a mile if lucky. Also If you refer people they say they will give them 2-3 months extre free, THEY DONT, i refered 2 separate people and when it came to renewal date ( 12 months ) that they dont get the extra months as it wasnt listed on the plan. And today I tried to contact a company about an Invoice, They had been taken off the system as CX had restricted there access and said I cant contact them due to DATA pretection and said theres nothing they can do!! They Say everyone is paid by smartpay, trust me they arnt! its a nightmare. As for the new Drivers APP , waste of time. You could be 200 miles away and it lists all the jobs back home as if you can get to them in 1hr.. JUST AVOID ...
The process to join was straightforward and easy. The staff were friendly and enthusiastic, particularly one representative who provided thorough explanations and helped me with the final steps. I truly appreciate the support! Overall, it was an excellent experience!
The application process was clear and straightforward. The staff were friendly and enthusiastic, especially one representative who gave detailed explanations and assisted me with the final steps. I greatly appreciate the help! The entire experience was excellent!
It's unfortunate to have to write this after a previous positive review, but the current service levels are unacceptable. Now that the onboarding is over, it's nearly impossible to reach anyone. I've been waiting for almost 3 hours to speak to someone. My account is on hold due to overdue payments, and despite normally paying my drivers early, the service has changed without notice. I'm hoping someone can address this issue and restore the expected level of service, as it is currently quite chaotic.
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The leading courier network for courier work for owner drivers. Courier Exchange sites offer an effective online marketplace for the freight industry.
