Review Time
One of my covers started cracking and falling apart right after the 2 year warranty expired. Contacted company and they were quick to point this warranty exporation quickly. I have multiple covers and all but this one are just faded. This one was for sure a different low quality material. Ill try a different company in the future.
One of my covers started cracking and falling apart right after the 2 year warranty expired. Contacted company and they were quick to point this warranty exporation quickly. I have multiple covers and all but this one are just faded. This one was for sure a different low quality material. Ill try a different company in the future.
I purchased the most expensive custom fit covers with a supposed 10 year warranty. I’m at about year two, and there is mold on the underneath side of the covers. I have never experienced this problem before with even the cheapest covers. When I contacted the company, they said that wasn’t covered under warranty and maybe I should try to bleach it. I wouldn’t buy from this company again.
The covers are good quality, but the sizing is hard to determine and the company will NOT work with you. You buy it, you own it, so be careful. I'd recommend amazon or a company with better customer support. Their covers are good, but you can get covers just as good through other companies that will work with you. Better to be safe than sorry.
I’m extremely disappointed with this cover. After the first rainfall, the seams ripped wide open. At no point did the seller disclose that the cover cannot withstand rain — which is the entire reason I purchased it. Had I known this, I never would have spent over $800 on a product that fails to perform its most basic purpose.When I reached out for help, they did not offer to repair it, replace it, or provide a refund. For the price, I expected durability and at least some level of customer service. Unfortunately, I received neither.I cannot recommend this product. Save your money.
Not surprised they have such a low rating. DIFFICULT, UNHELPFUL, CUSTOMER ADVERSED. How long will they be in business?Placed order on a Sunday cancelled 10 minutes later, as realized it was wrong size. Two days later they write and say you cannot cancel orders. THEY DELIVERED IS 10 DAYS LATE. They said I could return it but would have to pay overseas postage of $48.00 . They need to take a page out of Amazon's book.
I purchased a daybed cover from Coverstore less than two years ago, and it’s already faded, ripped, and falling apart — even though it sits under a pergola that limits both sun and rain exposure. The material they use feels cheap and flimsy, even though I went with their so-called “Elite Collection”, which is supposed to be their higher-end option. Don’t waste your money on the marketing — the quality simply isn’t there.For comparison, I also bought outdoor covers from Covers 4 All over 3 years ago, and those still look brand new — no fading, no tears, full protection of the furniture. Meanwhile, the Coverstore product didn’t even last two seasons.Their prices are high for what you get, and if this is their “elite” quality, I’d hate to see the regular line. Save yourself the disappointment and go with a brand that actually stands behind its materials.
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