cppdiesel.com

3.2
3.2 Based on 201 reviews

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Average Rating

3.2

/
5

201 Reviews

5 Star
49%
4 Star
4%
3 Star
3%
2 Star
1%
1 Star
42%

Filtered Reviews

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Review Time

Noah L.
Bought and paid for a Cummins 4bt

Bought and paid for a Cummins 4bt. I was told 6 to 12 weeks for the order. After 12 weeks i was told that some parts were back ordered. Long story short after 18 months, no engine and no refund of the $6500 i paid. I have been asking for the refund for the last 16 months. Do NOT buy from them. Read all the reviews, more times then not,you will loose your money

1
Date of experience: Oct 17, 2023
I ordered a 5.9 Cummins Common Rail

I ordered a 5.9 Cummins Common Rail, 8600.00. 5 months nothing. I packed my car and drove 1000 miles to their shop with 2 local sheriffs in tow. After a 20% "restocking fee", I was refunded 6880.00. 5 months of it's at the machine shop and backorder parts B.S. I believe Jaime is a liar and scam artist. I saw his list of "people" waiting for engines on his wall, must of been 30+. 30+ people ripped off and more every day. He should be put out of business.

1
Date of experience: Oct 16, 2023
Dicky P.
Took 27 days to receive product

Took 27 days to receive product. I tried to cancel the order before it shipped and they never responded. Now the agreed to refund the item if I pay return shipping. Return shipping is $115 which is half the cost of what I bought. HORRIBLE CUSTOMER SERVICE.

1
Date of experience: Sep 27, 2023
Anne Rogers
watch out!

They owe our company over $15k in parts provided to them that they refuse to pay. Watch out… that’s a terrible way to run a business.

1
Date of experience: Sep 26, 2023
Bram Coleman
They could give me my refund for a 364…

They could give me my refund for a 364 dollar part I never got but it's been 2years so guess the c&$ks#*$ers ain't giving me nothing

1
Date of experience: Sep 06, 2023
Elisha
Great company to order diesel parts…

Great company to order diesel parts from! Love CPP!

5
Date of experience: Jan 12, 2023
Edith Parker
Bought a motor off of CPP EXCELLENT…

Bought a motor off of CPP EXCELLENT PEOPLE to deal with motor is best I ever had. the engine builders helped with all my questions

5
Date of experience: Jan 09, 2023
Alice
Great Engine!

5
Date of experience: Nov 09, 2022
Rasmus
I am STILL WAITING FOR CORE CHARGE…

I am STILL WAITING FOR CORE CHARGE REFUND

1
Date of experience: Aug 30, 2022
Kim Harris
I would give a negative review

I would give a negative review. By far the worse company I’ve dealt with. Don’t get back to emails, can’t call them directly now, and can’t even message on Facebook. Ordered product over 4 months ago,they took money out of my account right away. Yet 2 months later said it’s on back order which is fine I understand.they said it would ship at the end of the month. Still no response and now over 4 months later no money back and no product. By far the worse company I’ve dealt with

1
Date of experience: Aug 18, 2022

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