cppdiesel.com

3.2
3.2 Based on 201 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.2

/
5

201 Reviews

5 Star
49%
4 Star
4%
3 Star
3%
2 Star
1%
1 Star
42%

Filtered Reviews

Filter Reviews

Review Time

Hope Adams
We ordered a part from CPP Diesel back…

We ordered a part from CPP Diesel back in December of 2020. As several weeks went by and we weren't getting any closer to receiving the part, we cancelled the order. To date 5/27/2021, we still have not received our refund. They do not answer the phone and they take several days to email back. When you do receive an email, you are told that the refund has been processed or that they will let accounting know. Do not order from this company.

1
Date of experience: May 27, 2021
Mary
Orderded a new motor

Orderded a new motor, they took money immediately, said up to 6 weeks, that was feb. 3. Still no motor, cannot get ahold of anyone at this company, no will anyobe call ya back. They write emails saying there sending my message to mgmt. This company are scammers. Do not get involved. Total scam.

1
Date of experience: May 21, 2021
Cuthbert Cooper
Do not buy from this company they are…

Do not buy from this company they are now taking your money and not sending you your parts or money

1
Date of experience: May 10, 2021
Percy Anderson
Worst company to deal with

Worst company to deal with. Scam all the way. My son purchased gaskets from them in February 2021. After no show, we cancelled the order on March 6. Emailed for a refund, no refund issued. Numerous emails sent, negative results. Starting court proceedings after the demand letter. I will demand all court costs, attorneys fees, and I will place a lien on their corporate business. My attorney will also demand tax records and inventory records.

1
Date of experience: Apr 20, 2021
Casey Wilson
STAY AWAY

They are a joke. They will send you the wrong parts and then refuse a return request and even double charge you. STAY AWAY

1
Date of experience: Apr 09, 2021
Maria
DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! Check Google reviews and bbb.com reviews. Worst company every!!!!

1
Date of experience: Mar 25, 2021
Ivy Wilson
core Refund process sucks…

Terrible at getting your core refund back to you in a timely manner. I have been waiting for over 7 months

1
Date of experience: Mar 01, 2021
Shaun Long
Worst company ever

Worst company ever, they lie cheat, steal and screw you ever way. They will also lie in court! Visit this facebook group to hear lots more and join the fight. Look the group up on Facevook and spread the word.DIESELS trucks against CPP Diesel

1
Date of experience: Jan 04, 2021
Colman Coleman
WORST ONLINE PARTS EXPERIENCE EVER

They are by far the worst online parts company i have ever done business with. The order took 2 weeks to get to me because they said I typed in wrong address. They didn't bother to call me and tell me my part was still there and not shipped. Then I get the wrong part in, it was for a 2013, not 2012. Then they tell me that it was my fault for clicking on 2013 fuel rail sensor. THEN THEY TELL ME THAT ALL SALES ARE FINAL AND THEY WILL NOT TRADE OUT OR GIVE ME CREDIT. I WOULD NOT AND DO NOT RECOMMEND ANYONE DO BUSINESS WITH THIS COMPANY.

1
Date of experience: Dec 18, 2020
Elisha L.
DO NOT PURCHASE from these guys

DO NOT PURCHASE from these guys. Been trying to get a core refund since February with many phone calls to them with the last ones for the last six weeks saying that the refund check was ready for supervisor signature. For SIX weeks! Still no check and now we cannot even get to them via phone. Do not use these guys!

1
Date of experience: Dec 03, 2020

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More