Review Time
My husband and I have also fallen victim to Jamie Lent of CPP diesel. My husband wired him $6,000 for a transmission, May 2025. Several months Jamie pacified my husband with BS stories that it was an irritable old man building it. Then, one day I looked at yelp and got the truth. My husband called and texted and got no answer. Then, he emailed and was told by a person called Beverly that they were too busy to communicate other than email. Yet still, we never got a viable answer. So a week ago I called him, no answer. Then, I texted him, and suddenly he called back. He seemed like a relatable man, telling me his hardships. Claiming all the reviews were false, and those that sued him, actually lost. I let him know my husband is a disabled veteran that served twenty years in the military. We've worked hard for our money, just as everybody else. He needs his truck to continue to provide for our family. After a nice conversation, I was left with his love and respect of the military and a promise of, I'll check on your transmission tomorrow and get you an answer. Tomorrow came and went and nothing but more disappointment. I've since called and texted and I get no reply. Just as I suspected nothing but a sheep in wolf's clothing that supports his family with his fraudulent business. I'll update this post after we receive legal advice. Until then, I pray more people do not fall victim to this career criminal.Edit, so far I have filed a complaint with the BBB and the PA attorney general and since I wired him money I've also filed with the Federal trade commission. Just Google each and you can file a complaint if your not sure how. Also, I've found a Facebook page called, Diesel Trucks Against CPP Diesel. It was created in 2017 by some of Jamie Lents first victims. I encourage all to join as I'm working on getting legal representation and hopeful to turn it into a class action. I want him shut down. The PA state attorney general hasn't done squat about it yet they can actually shut him down under consumer protection laws they can investigate him and close the business. Please Google PA office of Attorney General to file a complaint it only takes a few minutes to fill out. If you have wired him money now were talking federal trade go to reportfraud.ftc.gov and file a complaint. There's also a petition on change.org called Investigate CPP Diesel LLC for theft of services and fraud.
Before you order from CPP Diesel, please read some reviews, especially if you actually need what you are ordering. I personally will never order from them again. It had been two weeks since my order and it hadn’t even been processed yet. I tried to get in touch with them several times to ask about my order. Customer service never answered my calls or returned them, even when I left messages. The only time they responded was when I sent an email asking for my unprocessed, unfulfilled order to be cancelled only to be told that they would charge me a 20% restocking fee for an item that never left the shelf. Overall just disappointing.
ZERO stars -3/3/25 ordered ball joints for a Jeep ($300) at 5 pm. In that order I stated 'based on your reputation if you can't ship by 3/4 then cancel the order'. By 11pm they emailed me stating that they don't have the ball joints in stock and properly "canceled" and "refunded" the transaction. I have an email from them stating these facts and a receipt stating the status of my order is "refunded". Since then I've communicated to them that my CC has not received the refund. As of 3/11 still no refund. Remind you, they refunded the same day as the charge....well, they didn't actually ever refund the order at all. They still have my money and best I can tell have no interest in returning my money evidenced by their refusal to refund and refusal to respond to my reminders that I haven't received it yet. I've had to challenge the charge with my CC in order to force a refund. YOU'VE BEEN WARNED! This is who you're dealing with. They sell items they don't have. And as you can see they won't issue a refund either. I think it's criminalUPDATE - they refunded my money honorably
0 stars and an F rating. After waiting almost five months for the order, they sent the wrong pistons. They refused to take them back claiming they don't refund pistons. Doesn't say that on their website and they are the ones who screwed up the order! Horrible and dishonest company and garbage customer service. Avoid at all costs. Buy your Cummins parts from PDD or Geno's.
Zero stars!!! DO NOT purchase anything!!!!!! I ordered a simple v band clamp for 5.9 Cummins gave part #with order. Seemed simple. Part came in timely fashion. It was the wrong clamp e-mailed them gave them the order # and part number I purchased gave them the part # they sent. Responsed quickly to email wanted picture. Sent pictures, now nothing no response to emails no response to phone calls nothing! This place is garbage business. wish I would've read reviews proper to purchase. Seems I'm not the only that has gotten scam from this crap company
On November 8, 2024, I hired CPP Diesel to ship my existing Cummins 6.7L Long block to their location, for them to rebuild and ship back to me. After several months, I have reached out to see what the hold up was. I have been getting the runaround and lies. Just for them to write me back finally March 11, 2025 making the excuse that the motor was unusable and that it was burnt between 2 cylinders. Also they claim that they had to source and engine block and head. Since then, I've made every effort to reach out to get a completion date. Requested for it to be sent back and my money returned. They said there is no money back return. How can that be when the service hasn't been rendered? I have filed a complaint with the Pennsylvania States Attorney General, and think all the rest of you should follow suite. This business is HORRIBLE. Don't do IT!
I’m really upset with cpp right now. They owe me $1600 for some returns. I ordered parts on march 18 of 2024. Paid for faster shipping. By mid-April I still had not received the parts I ordered. Called them up, lady was pleasant to talk to, told her to cancel the order on all of the parts that had not been shipped yet. April 25 of 2024 parts arrived.I had already reordered parts from somewhere else, received them and had them installed. It was a big deal just to get a Return merchandise authorization from them. I mailed everything back and it’s been over a week now.and they still haven’t issued a refund.
DO NOT BUY FROM THIS COMPANY. DO YOURSELF A HUGE FAVOR AND USE SOMEONE ELSE. Bought the ducenti valve body and oil pump half on March 6th. They took my money, I never got a shipping number so a week later I called them and they advised me that they were waiting on the core. I explained to them that their website does not say anything about a core, and even navigated there with them to prove it. They apologized. I cancelled the order and my money still has not been refunded on my card and no one will answer the phone. WORST CUSTOMER SERVICE EVER!
Zero Stars if would let me! I ordered a part for my son. They didn't even ship by 1st arrival date given. My son found it elsewhere. I canceled the order. I have been waiting for a refund that they didn't even ship. I checked the status of this order twice and no refund yet. How they are still in business is amazing, scamming folks at it best here!
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