Review Time
I placed the order without any problems, and the payment went through. I got an order confirmation number and I was thrilled waiting for a shipment date. All of a sudden, my order got canceled "We can't ship to Puerto Rico" Very disappointed. Most likely my review will not get posted but still, I wanted you to know. If the problem was your "free shipping offer" which I qualified for, you could have told me and I would have paid for the shipping.
Crabs showed up in broken damaged case defrosted. Been trying to go through the customer service for my options and it is the worse. I do what they ask and they don't respond. It's been weeks and still no resolution. Now no response to emails. This feels like a scam and I hope everyone sees this.
Update! CS did reach out via email. There was a problrm with the order and would not have been delivered due to a system glitch. But they did make it right by shipping overnight at their expense per my confirmation from UPS.Customer service is non existent. I have an order to be delivered tomorrow, 12/23/23 but the order status says pending. If it's 2 day delivery, it should not be pending. No one answers the phone. Can't leave a message because call disconnects. No response to email. I know It's not Saturday yet, but when your Christmas dinner depends on Crab Dynasty.......
Claim your business profile now and gain access to all features and respond to customer reviews.
Crab Dynasty Seafood is a family-owned business with a rich history and a deep passion for delivering the finest seafood. What began as a small, garage-run operation has grown into a nationwide wholesaler supplying fresh and frozen seafood to every major market across the United States. Despite humble beginnings, the dedication to customer satisfaction has always been the heart of the business.
Over the years, Crab Dynasty’s commitment to quality, reliability, and exceptional service has helped the company achieve remarkable growth. Today, the business has embraced the power of e-commerce, offering its premium seafood online to reach customers far and wide. This innovative approach allows seafood lovers to enjoy the freshest catches from the comfort of their homes. Crab Dynasty’s partnership with UPS ensures that every order arrives in pristine condition, preserving the flavor and quality of our world class seafood.
From succulent blue crabs and king crab legs to shrimp, oysters, and more, Crab Dynasty continues to bring treasures of the Chesapeake Bay, the Gulf, and Ocean to its customers. We source directly from trusted fishermen because we are committed to maintaining the highest standards of freshness and quality, ensuring that every product exceeds customer expectations. Whether serving home cooks or professional chefs, we remain true to our roots—delivering exceptional seafood with care.See more
www.gt-road.com
chimodernswampscott.com
hickorys.co.uk
www.mccormickandschmicks.com
ilgamberorosso.com
clonesbros.com
samschicken.co.uk
nutrisystem.com
tpotfoodcourt.com
bredhotchicken.com
