crazy-factory.com

4.2
4.2 Based on 21 reviews

From the latest trends to timeless classics, we have a huge selection of piercings and fashion jewellery at unbeatable prices. How? We skip all the middlemen to deliver straight from the Factory - and pass these savings on to you! With more than 7 million...

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Average Rating

4.2

/
5

21 Reviews

5 Star
57%
4 Star
11%
3 Star
4%
2 Star
7%
1 Star
21%

All Reviews

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Review Time

Barbora
I made oder about 4 months ago! Nobody send payd my offer. Any staff wrote me " sorry se send you"

I made oder about 4 months ago!
Nobody send payd my offer.
Any staff wrote me " sorry se send you" And I still waiting one months.

Now I wrote on company, send my money back, je answer mě " sorry se send you Now, we dont saw your offer" !!!

When I send jim I would like my money Back. He ignored me! His name Is Marco.

Very bad company.

1
Date of experience: Feb 21, 2026
Rhaa
This is the only shop where I buy my body jewelry and have done so for about 7+ years. They ship fas

This is the only shop where I buy my body jewelry and have done so for about 7+ years. They ship fast and the delivery is quick. Piercings and other goods are of great quality. They also offer a variety of other jewelry like rings, necklaces and bracelets.

5
Date of experience: Feb 16, 2026
Alina
The most trustworthy and decently priced quality piercing store. 😌🙏🏼 I have never disappointed in an

The most trustworthy and decently priced quality piercing store. 😌🙏🏼 I have never disappointed in any product, all have lasted since 2014( I only use surgical steel/ Gold plated surgical steel and crystals) I wish long life for this company

5
Date of experience: Feb 10, 2026
Kim Andre Øynes Olsen
My order what shipped 12. December with no tracking. My wife ordered before and got our mail deliver

My order what shipped 12. December with no tracking. My wife ordered before and got our mail delivered in 6 days. Now ive been waiting 19 days. They just say: be patient, its in transit. No replacement or money back:(

1
Date of experience: Jan 30, 2026
Whitney
Disappointing Experience with Delayed Shipments

Like many others, I took advantage of the Black Friday promotions on the website, fully aware that delays in shipping could occur (though not the 4-7 business days advertised). However, after a month, my order still hasn't arrived. Additionally, a Christmas gift ordered for me in early December is also missing. In good faith, I agreed to a replacement order, which has yet to be delivered as well. That's three packages sent to the same address that never showed up. My patience has worn thin, and I demand a refund. If I don't receive it promptly, I will have to ask my bank to reverse the transaction. I've reached out to customer support, but all I get are the same automated responses as others. It's concerning to see that there have been numerous one-star reviews since Black Friday 2025, and it seems many negative reviews have been removed, as last week there were many more than currently visible.

1
Date of experience: Jan 21, 2026
Michele Scott
Disappointing experience with delayed order

I placed and paid for an order in the last week of November. The order was claimed to be shipped on December 1st, but I have yet to receive anything. The promised delivery timeframe of up to 7 business days has been greatly surpassed.
I reached out to customer support three times and only got generic responses telling me to “be patient.” There was no solution offered, no tracking information, no delivery, and no refund. Despite their failure to fulfill the order, they are unwilling to return my money. This experience feels very unprofessional and deceptive. From what I went through, I highly recommend against ordering from this service.

1
Date of experience: Dec 21, 2025
Opal Wilson
Good products, but poor delivery experience.

I've ordered from this seller twice, and the quality is impressive. However, my second order never arrived. After some initial communication, they eventually stopped responding altogether. I'm now unsure about the quality at this price point and hesitant to order again since there's no parcel tracking.

2
Date of experience: Dec 21, 2025
P0mmesPeter74
Fantastic offers

The website is very easy to navigate and provides a wide array of choices.

5
Date of experience: Dec 03, 2025
Hervey
Navigating the website is a breeze...

Navigating the website is a breeze, and I appreciate the layout of the available options. Well done.

5
Date of experience: Dec 03, 2025
cheminee35
Reliable Quality Over the Years

For over a decade, I’ve consistently ordered from this service without any complaints. They are always prompt, and the packaging is top-notch. I’ve never had any issues. Thank you, team!

5
Date of experience: Dec 02, 2025

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Business Details

  • From the latest trends to timeless classics, we have a huge selection of piercings and fashion jewellery at unbeatable prices. How? We skip all the middlemen to deliver straight from the Factory - and pass these savings on to you! With more than 7 million customers from over 100 countries, Crazy Factory is the world's number one piercing shop!

  • email info@crazy-factory.com
  • language https://www.crazy-factory.com

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