Review Time
This is regarding the ONLY game I play on that site..Merge Academy. It was taking forever to fill one "customers" order so I went ahead and spent 20.00 to purchase some coins so I could complete the order and move on. I did initially receive the coins, completed the order and was almost to the point where I was at 500 pts, I needed 517, to progress, but I had other things to do so I signed off, came back on about 2 hours later and MY COINS I PURCHASED ARE GONE and the game reset itself BACK to where I was before. Now I'm out $$ and progress. I DID SIGN OUT so where'd my purchase go? I do have the purchase showing in my email. I did send them the transaction number and have yet to hear anything back from anyone regarding this problem. I guess I'll have to reach out to my CC company and have them cancel the transition on my end too now.
I've only been playing the one game, which I enjoy, and occasionally made item/package purchases. Once, whilst doing a purchase of a limited time pack, it somehow had an error but the transaction went through and came out of my credit card. Naturally, I was upset. I reached out via email, and had such a warm, understanding and wonderful experience! This person is Nahee Lee, who responded quickly to me, and helped me out, and I got my refund! All only took like 2-3 days! Such awesome customer service!
I just wanted to share my fantastic experience with CrazyGames! The variety of games they offer is amazing, and both my son and I truly enjoy playing them together. The support team is outstanding—I reached out recently after my son lost progress in a game he was playing, and they quickly recovered it for us. I really appreciate their dedication and excellent service. Thank you, CrazyGames!
Why would you delete Call of War?! It is the coolest game on your site. Please put the game back and I wil give you a 5 star feedback and I will delete this one. There are other games that are lame (I will dont name them) who are horrible and for tiny kids. Seriously, I bet tiny kids are not even entering this site. Call of War was liked by so many people. Do you really want to lose that people and those likes? Please make Call of War available again.
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