Review Time
Absolutely incredible. Very friendly and, more importantly, efficient and professional. My normal local pharmacy have been sort of OK, but many issues. As a diabetic I need certain medication, which, time and time again became an issue for many reasons. Crest sorted everything out straight away. Thank you guys - our family will be returning.
Crest Pharmacy has mixed reviews. While the staff are generally friendly and go the extra mile to help customers, there have been some issues with prescription deliveries and communication. One customer experienced a lengthy phone wait and incomplete tablet delivery, with no clear update on when the rest would arrive. Additionally, another customer highlighted the lack of contact methods to reschedule appointments. Overall, it's a balanced experience with room for improvement, especially in customer communication. 3 stars.
I was on the phone for 1 hr plus and hung up. I was delivered some tablets that said there were 16 out of 56, which would only last me a few days. Considering the date was 23/07/24 and it is now 29/07/24, I need the rest. I have to have my prescriptions delivered at the moment, and there was no note to say when I would get the rest. Still waiting.
Thank you very much for looking after me at Crest Pharmacy in Co Op Kidderminster yesterday ! My prescription was emailed over by my dentist and the young lady acknowledged receipt and had it ready for my collection within the hour. She even came to the counter to find me to check all was well ! I am so very grateful to you all for your friendly and efficient approach particularly when not feeling too good it is appreciated. Thank you again.
turned up for my 1.30pm flu jab appointment as booked on line.only to be met with a very cold and unprofessional welcome and response from the staff and pharmacist.I quote "well I don't know why it's let you book that slot, we don't do them at that time". not one of them said sorry, how can we help etc I was just left standing there like a lemon.I found their whole approach really unprofessional. I walked out and won't be returning
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