Review Time
Spoke to Jennifer she was told not to honour their price match as they say online that they will do,they mislead you with misinformation,so do not believe their false online promises it is untrue.
We shall book elsewhere with a company who honours their online promises,quick edit what a load of tosh this folks is what will happen when you need them, you will get this load of drivel be warned,I personally would have made it right with customer rather than submit that load of waffle anyway another biggish business who waffle like a politician you will loose a lot more than you gain here, people are not stupid.
I received outstanding service while arranging my cruise with the company. Typically, I handle bookings myself or through a travel agent, so I was initially hesitant about using an online cruise service. However, I found an unbeatable price. A fantastic option for booking!
We reached out to the representative first via email, and she promptly arranged a phone call. Having worked with her before, we knew she would be excellent. She was efficient, kind, helpful, and informative, answering all my questions. We were very satisfied with every aspect of our booking and have complete confidence in her.
Our cruise concierge was exceptional. She addressed all our inquiries and completed the booking process in a friendly, informative, and professional way. This is our fourth or fifth cruise booked through this service, and I would recommend them.
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Cruise118 carries a wealth of expertise and experience, ensuring you will enjoy the best possible service when you speak to us. We go above and beyond to make every aspect of your booking run as smoothly as possible, making sure we find you the right destination and the right ship.
Cruise118 aims to deliver everything you would expect from a cruise retailer; the latest information about cruise holidays, advice on which cruise line and cabin type to take and great cruise deals. It also aims to deliver more. Our customer research shows that the quality of service expected and delivered on the actual cruise ships is lacking in cruise retailing. Cruise118 has therefore built a strong service ethic into the heart of its business and created the concept of the Cruise Concierge. Exceptional is our standard.See more
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