cttexpress.com

1.3
1.3 Based on 20 reviews

Twitter oficial de CTT Express, compañía líder de envíos ibéricos. Te atendemos en @CTTExpressATC...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

20 Reviews

5 Star
4%
4 Star
0%
3 Star
4%
2 Star
0%
1 Star
92%

All Reviews

Filter Reviews

Review Time

Javier Bittini
My package is a week late. When you try to contact them, they completely ignore you, and when they f

My package is a week late. When you try to contact them, they completely ignore you, and when they finally do answer, they're rude and hang up before you can even finish your sentence. A terrible experience, and I hope it doesn't happen to anyone else. It's worth noting that I didn't choose this delivery company; it was DHL.

1
Date of experience: Feb 03, 2026
Fraudulent Activity! The driver provided false identification and took my packages.

Fraudulent Activity! The driver provided false identification and took my packages. I've sent four emails and haven't received any responses. I can't understand how this service is still operating. Complete disappointment!

1
Date of experience: Dec 31, 2025
Bernard Taylor
Extremely dissatisfied with this courier service.

This courier service is the worst I’ve ever dealt with. My package has been delayed for days without any updates, delivery attempts, or communication. Their complaint form won't accept my tracking number, customer support ignores my emails, and the provided phone numbers are not functional in my area. It seems like the entire system is set up to evade assisting customers. This level of service is completely unacceptable and disrespectful. I advise companies to reconsider using this courier.

1
Date of experience: Dec 10, 2025
Pearl Wright
Delivery Issues and Poor Support

I was expecting a package, but there was an issue with the address. I attempted to reach out via email and phone, but couldn't get in touch with anyone. The package ended up being returned to the sender. I spent hours over five days trying to call and write to them, but received no response. When I finally got an agent, they couldn’t assist me. I wouldn't recommend this service at all.

1
Date of experience: Dec 03, 2025
R M Jacobsen
all paid

all paid - never deliverI have been waiting for a parcel that arrived to CTT one week agoNever attempted to didtributI have contacted them several times saying I can pick it upNever a replyI shamble all round

1
Date of experience: Oct 22, 2025
AlanK
Package was delivered two days late

Package was delivered two days late. One courier went to an address five minutes away but for some reason couldn't just go to the right one. He passed it on to someone else to be delivered the next day which also didnt't happen as the address was "incomplete" even though it´s my work address on my Amazon account that I use regularly. Terrible service.

1
Date of experience: Oct 22, 2025
Vivienne Seatter
Worst Courier

This is the worst courier company I've ever had to deal with. I give zero stars not even one.They say they tried to deliver, but we were at home and the bell didnt ring. Then nothing! no updates. The tracking page just said there is an incident.Now after sending many emails and trying to contact they reply saying I have one day to go collect it from their office, which is 30 minutes outside of the city I live in. It would take me over an hour to get there and I am working. It is an utterly useless service.

1
Date of experience: Oct 22, 2025
Tim Downing
Very poor service

Failed to deliver on first "attempt", falsely claiming nobody at delivery address. On second attempt the driver just ignored the given address and expected me to go to him in the next town to collect my package. When I insisted he finally agreed and delivered the package with extreme rudeness. Any company that hires people like this deserves to go out of business.

1
Date of experience: Oct 21, 2025
Diogo Caetano
Worst delivery company on the planet

I wish I could give zero stars, I've lived in three different continents and never, NEVER had such a consistently terrible service, this is what happens when there's no state post, back before the post was privatized it worked fine, in the years since it has been more than a downhill it has been a free fall, couriers don't even attempt deliveries, consistently get the addresses wrong even though they are written correctly on parcels, even when they leave a slip which they rarely do, they get the names of the receivers wrong! It's like CTT only hires people who can't read or recognize numbers because even in the right street they'll still get the house numbers wrong. AVOID AT ALL COSTS. No one, in any step of the chain in this company can be trusted, and I fully blame their leadership, and the consistent cost cutting they try to do, they're not in the business of delivering mail, they're in the business of disappointing and screwing over clients

1
Date of experience: Oct 20, 2025
LANGTON
One of the worst courier companies…

One of the worst courier companies here, claim delivered but we never receive the item until we report the theft to the police.

1
Date of experience: Oct 20, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Twitter oficial de CTT Express, compañía líder de envíos ibéricos. Te atendemos en @CTTExpressATC

  • language https://cttexpress.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More