Review Time
We’ve had a fantastic experience with Wendy at Cussins while purchasing our first home. From our very first enquiry and continuing throughout, she has been professional, responsive, and incredibly supportive.
Wendy has made made the whole process feel smooth and well-managed. She has kept us informed at every stage, answered all our questions promptly and went above and beyond to make sure everything stayed on track.
Wendy has gone above and beyond. She is incredibly helpful, knowledgeable, and genuinely cares about providing the best possible service, she took the time to understand our needs, answered all questions we had with patience, and made the entire process smooth and stress free. Her professionalism and positive attitude truly stand out, and she is a real credit to the team, we couldn’t be happier with the support she has provided. :)
We’ve had a fantastic experience with Wendy at Cussins while purchasing our first home. From our very first enquiry and continuing throughout, she has been professional, responsive, and incredibly supportive.Wendy has made made the whole process feel smooth and well-managed. She has kept us informed at every stage, answered all our questions promptly and went above and beyond to make sure everything stayed on track.
We are buying a house through Cussins at the moment and we have been really impressed with the Customer service, level of specification in the house and communication so far. Lauren at Eccleston Park has been so friendly, welcoming and knowledgeable and has communicated clearly in every step of the process so far.
We have recently moved into our home on Burgham Park, Northumberland. The Cussins team have made this entire experience an incredibly smooth undertaking. Andrew Martin with his team and Zoe Hart have excelled and delivered a totally professional engagement.
We have just revered a property at Eccleston Park, although we are yet to complete, the service we have received from Lauren has been outstanding. With quick timelines due to the property being ready quickly, she has been very supportive providing us advice with all things selling and purchasing a house. She has gone above and beyond, even staying late to give us the time to choose the perfect options for our home. Lauren has been genuinely excited for us and has made the start of this process enjoyable!!
Cussins are lucky to have Lauren at the Eccleston Park development! We have just reserved our plot but already Lauren has gone above & beyond for us - notably, staying 2 hours past closing to ensure we made the right choice selection on our kitchen/bathrooms. The way she builds trust with customers made it so much easier to commit to the purchase, and we may have not moved so quick had it not been for Lauren! So far so good - hoping the completion & move-in are as seamless as it has been this far.
Cussin's have installed a faulty central heating system that has broken in the exact same way 3 times in less than 3 years. Yet its not their problem as we are outside of the 2 year window. They refuse to fix a clear issue of their making leaving a house with a baby in without a functioning heating system. They also refused to fix most snags we found within 2 years.
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