customfam.com

3.7
3.7 Based on 84 reviews

CustomFam is where meaningful memories come to life. We specialize in personalized wood signs and canvas art designed exclusively for any anniversaries, Father’s Day, Mother’s Day, and other special moments. At CustomFam, we pour our heart into every deta...

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Average Rating

3.7

/
5

84 Reviews

5 Star
60%
4 Star
7%
3 Star
1%
2 Star
2%
1 Star
29%

All Reviews

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Review Time

Jennifer Roman-Schilling
I ordered the Bad Bunny Super Bowl shirt and 2 hats. The shirt was ok but the hats looked nothing li

I ordered the Bad Bunny Super Bowl shirt and 2 hats. The shirt was ok but the hats looked nothing like how they were advertised and they would not let me return the item. I paid the premium price - $60 for a hat that could've been made for much much less. They only offered a discount and never sent confirmation on the partial refund. The hat was tacky looking and I'm pretty sure it was shipped from overseas.

2
Date of experience: Feb 22, 2026
Juliet Brooks
Order Not Received Despite Delivery Confirmation

I placed an order, but I haven't received the item, even though they indicate it was delivered. The customer service contact number seems to be fake. They sent a polite letter but took no further action. In my view, it's best to choose another option, as this feels like a scam. The service even provided a photo of the supposed delivery, but it was not my location.

1
Date of experience: Dec 09, 2025
Jessica Alean
This company steals listings from Etsy

This company steals listings from Etsy, stealing the images and work of someone else. They claim it as their own products and are sending poor replicates to customers. They never reply to emails asking for removal of stolen content. I've been attempting to get multiple products removed from their website, but no response. Don't trust this company or it's generic responses on here ask for you to contact them. We've already tried, and it's no use.

1
Date of experience: Oct 26, 2025
Robert COHEN
The product was not as shown!

In the picture of the product. It shows a golf ball sitting on top of the tee. The plaque you sent will not support a ball on the tee as the arms of the holder are too short. I bought this specific plaque as I want to not only commerate my only hole-in-one after 31 years of playing golf, but also the ball I used to do it! What a waste of money!

1
Date of experience: Sep 24, 2025
Cindy Schutt
National Parks Wooden Piece

We ordered the National Parks Wooden Frame. We love it! It came in a timely fashion. It is made so well. We are hanging it in our trailer.

5
Date of experience: Sep 24, 2025
Ashleigh Evans
Amazing quality!

The quality of the purse is absolutely amazing!! The image is exactly what was advertised and I am so beyond happy with my purchase!!

5
Date of experience: Sep 20, 2025
Cecilia Montoya
Very satisfied!

5
Date of experience: Sep 18, 2025
Trinette
Got this purse and wallet for my…

Got this purse and wallet for my daughter as she is a 31 year old horror movie buff and it had all her favorite characters!!! Total score!!!

5
Date of experience: Sep 18, 2025
William Sumner
I haven’t received it yet and has taken…

I haven’t received it yet and has taken forever. I would some just use Etsy

1
Date of experience: Sep 13, 2025
Robert Bergmann
So sad .

So sad to give a 1. I ordered an anniversary gift that looked nothing like the one that was pictured in the ad. Total disappointment. I expressed my disappointment, told them I would like to return the item and wanted my money back. I was offered 30 per cent off my next purchase. Sadly, item is in trash, no refund offered.

1
Date of experience: Sep 10, 2025

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Business Details

  • CustomFam is where meaningful memories come to life. We specialize in personalized wood signs and canvas art designed exclusively for any anniversaries, Father’s Day, Mother’s Day, and other special moments. At CustomFam, we pour our heart into every detail to create unforgettable gifts for you and your loved ones.

  • email cs@customfam.com
  • language https://customfam.com

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