Name: cyclesouq.com
Telephone: +971551523439
Rating: 3.5

Randy W. Horton Guest

Ordered from Saudi Arabia and received the bicycle within a week. The bike was better than expected

Ordered from Saudi Arabia and received the bicycle within a week. The bike was better than expected and was packed nicely.

Date of experience: Mar 01, 2026

Nithin philip Guest

1 week ago

Hopeless and useless service. They do not respond on time & it’s been weeks since I’m trying to purc

Hopeless and useless service. They do not respond on time & it’s been weeks since I’m trying to purchase a right MTB bike but their team is absolutely useless, no response on messages/calls. How can we trust such places and purchase an item even when they can’t respond at the start. Would definitely suggest all to either check out Amazon even if it’s bit expensive compared to these hopeless sites. It’s better to spend a little more to get trustable and better service rather than wasting the whole amount. DO NOT OPT CYCLE SOUQ FOR YOUR PURCHASE:)

Date of experience: Feb 18, 2026

Nithin philip Guest

1 week ago

Hopeless and useless service

Hopeless and useless service. They do not respond on time & it’s been weeks since I’m trying to purchase a right MTB bike but their team is absolutely useless, no response on messages/calls. How can we trust such places and purchase an item even when they can’t respond at the start. Would definitely suggest all to either check out Amazon even if it’s bit expensive compared to these hopeless sites. It’s better to spend a little more to get trustable and better service rather than wasting the whole amount. DO NOT OPT CYCLE SOUQ FOR YOUR PURCHASE:)

Date of experience: Feb 18, 2026

Usman Ali Guest

1 month ago

Highly disappointed

Highly disappointed. No business ethics. They have showcased different products on website and deliver different.

Date of experience: Feb 01, 2026

Shabraiz Ahmad Alvi Guest

1 month ago

we did not receive the order and it was…

we did not receive the order and it was returned back, and no body contacted us for this

Date of experience: Jan 23, 2026

IFTHIKER ZUHAIL Guest

1 month ago

Good customer service

Great customer care and delivery was perfect. 1 star less because the color of the bike which i needed got some issue during their quality check. But overall, satisfied with the product and cyclesouq team.

Date of experience: Jan 23, 2026

Prithvi Raj Menon Guest

1 month ago

Great value

Really happy I went with CycleSouq. I was looking for something that wouldn't break the bank but still high quality, and they totally delivered. The staff were professional and the delivery was quick and easy. It’s great to have a reliable shop like this—I’ll definitely be back when I need an upgrade!