Review Time
Alex and Dawson were great. Their professionalism, patience, understanding and courteous demeanor was outstanding and honestly was the final reason why we decided to go ahead with the purchase. Very well done.
DaBella's does not live up to any of their promises. having our house shingled by them was a big mistake. They sent a crew that could not speak or understand English at all. They refuse to honor their promise of reimbursing us for having our satellite dishes repointed. The crew left all of the debris from the roofing spread all over our yard leaving my wife and I to clean it up. I didn't expect the process to be smooth, but dealing with them is not worth it. Do not trust this company at all.
Brandon Bennett was very courteous and professional in his role. With a sense of humor, and patience, he walked My wife and I through the product offered in a knowledgeable manner. He represented his company in a manner that built trust in that what he said would be true. When it came to a price for what we wanted, he was diligent in helping close at an acceptable cost.
What a terrible company the sales people lied to us about their roof shingles for one saying they had glass material in the Roofing shingles and they wouldn’t mess up for 10 years. They messed up almost after a year the warranty through Gaf we reached out and followed a claim because when we sold our house, we would’ve never known that there was mold in the attic because the roof installers installed the ridge vents improperly. They’re all closed, not open like they should’ve been so many bad things about the installation the boards at the center of the roof looked like they were cut with a jigsaw, and not a circular saw. There were crew looked really unprofessional and like no way they were certified roofers. They agreed to get rid of my satellite dish off the roof, left it hanging by the wire off the back of my house and when we file a claim with the Gaf warranty, they went to DaBella and spoke to Chase and the general manager Christopher Roarty and told them they needed to make it right for the $1900 we had to pay to have the mold removed out of our attic from the improper installation job and their response to us was there was only a two year warranty and they weren’t gonna do anything about it even though the Gaf Representative said you should make this right horrible roofing company, horrible people inferior installation jobs and if you’ve had a roof put on by then you should have it inspected to make sure it was done right because I doubt it was.
This company is terrible. Very pushy over priced bad communication they lie about the people they call installers. The got me to sign after 6 hours a contract for my roof. Took a 1000 cash deposit and then 3 weeks later without telling me they canceled my job because it was too small insignificant theySaid. I asked for my money back and have been waiting for 3 weeks. My roof leaks and my floors are sinking in one area. I need the money now to get someone else to do it. They keep saying my check has been mailed. That’s also a lie. Do not trust them
I was approached unsolicited by a DaBella representative who stated the appointment would take approximately 10 minutes of my time. Based on that representation, I agreed to schedule a visit.The in-home appointment lasted nearly three hours, and over an hour of that required my direct involvement. This was significantly different from what was promised.During the meeting, the sales approach relied heavily on urgency and pressure to sign a contract on the spot for a project costing thousands of dollars. When I declined to make an immediate decision, I was told that I was being “ignorant” about the condition of my home. I found that comment inappropriate and unprofessional.While I understand that exterior renovation is a serious investment, I believe homeowners should be given space to evaluate options, obtain second opinions, and make informed decisions without pressure or disparaging remarks.
ARE YOU KIDDING ME? I have a NO SOLICITING sign ON my door. They STILL put a flyer on my door. I have pictures. I'm in the medical field. I've also got a special needs child. I'm fkn EXHAUSTED and JUST GOT WOKEN UP. WHEN DOES MY JOB AND MY PEACE MATTER TOO?!
DaBella's does not live up to any of their promises. having our house shingled by them was a big mistake. They sent a crew that could not speak or understand English at all. They refuse to honor their promise of reimbursing us for having our satellite dishes repointed. The crew left all of the debris from the roofing spread all over our yard leaving my wife and I to clean it up. I didn't expect the process to be smooth, but dealing with them is not worth it. Do not trust this company at all.
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