Review Time
We thought we were getting great windows. With all the windows installed, some of the windows matched. At least have them match in the same room. It looked like they ran out of supplies so they put unfinished wood in some of the windows. Did they think we wouldn’t notice?What sold me with Noah and Blake is the easy cleaning windows. They made a big deal out of this. This is what sold us. Not so. Not one window has the feature. Thats called dishonesty. It’s like the windows were an afterthought. Poor workmanship. We complained. That’s not all we asked for. 30,000 dollars for windows we didn’t ask for. Nothing they sold us on was done except triple pane windows but not sure if I trust that. Then Josh comes out. Acted like he is interested in our concerns but is only going to replace the raw wood windows. Lol. He said oh that’s a sales issue. So one hand doesn’t know what the other hand is doing. I call it dishonest from the start. Poor business practices if you ask me.
This company is definitely a scam. We regret not checking the BBB complaints before getting involved with them. They push potential clients into signing contracts, which is a clear sign of their unethical practices. Additionally, the staff is quite rude.
I would never do business with DaBella they are pushy as h*ll!! A few years ago i requested for them to come out and do a quote for windows and before I knew it they also wanted to do a quote on my roof as well and they kept telling me we'll our supervisor won't let us leave until we close on a sale. They were only suppose to be at our house for 45 minutes and 2hours later they would not leave! My husband had to throw them out of our house! And now currently they call nearly everyday. I have had to block them! I couldn't imagine being stuck in a contract with them! If they won't even leave your home imagine how shady they are!!
This company is completely dishonest. The salesperson Mateo DeLeon lied about extending time period to consider accepting contract, then used a credit card they were not authorized to use. Total invalidation of consumer's requests and concerns, and obfuscation of process to cancel out.Avoid this company at all costs. They are not to be trusted.
their first quote was insanely high. pushiest salesman I've ever met (named kai). He did finally give a reasonable price, so i signed up... over the next few days, he kept coming back, having me constantly saying i had to re-sign documents. wasting hours of my time... retrospectively, i should have told him to get out!The worst part is, he was supposed to send me the photos he took, so i can give them to my insurance company. he never sent any photos.I've emailed him multiple times, he does not have the courtesy to even respond. it seems that once he has your signature, he doesn't give a damn about his customers.Had I known how badly they treat customers after they sign on, i would have kicked his butt off my property immediately.NEW UPDATE, THEIR LYING MANAGER, XAVIER CLAIMS "We were unable to locate an account under your name to review the details of your situation. So that we can better assist, please reach out to us directly at 855-322-3552 (option 1). This way, we can identify your project and ensure you receive the dedicated support you deserve."WTH... I JUST HAD THE ROOF INSTALLED LESS THAN 2 WEEKS AGO, NOW THEY ARE CLAIMING THAT I DON'T EXIST... I GUESS IT IS TIME TO USE MY LEGAL PLAN AND RETAIN A LAWYER, AND FILE A COMPLAINT WITH THE BBB!
Formal Complaint Regarding Repeated Unsolicited CallsI am filing a complaint against your company, DaBella, and the marketing company you have contracted to generate leads. This month alone, I have received no fewer than two dozen calls from your marketing partner.Despite multiple requests for these calls to stop, they have persisted. It was only after my own investigation that I discovered your company was the one receiving my information from this unnamed marketing firm.I do not consent to further calls, and I find it unacceptable that the marketing company you work with continues to contact me repeatedly after being explicitly told to stop. I expect my number to be removed immediately from all call lists associated with your company and your marketing partners.
Getting your roof replaced is one of a home owner's largest expenses.With that in mind anyone hopes for truthful salesmen who have some experience themselves in general construction. I found my salesman very knowledgeable showing me many signs of wear on my roof with recognizable pictures of my roof. The presentation process is something like buying a car...you think the process will never end. I did ,however, find that I was presented with many options for financing to suit my wishes and there was price negotioation. This process also included the explanation of DaBella's use of technology features that were unknown to me previously. Actual application was performed 2 days earlier than expected by a crew that was "on task" most of a day beginning at @7:30am and finishing @9pm. This included removal of old roof, adding or securing &/or adjusting any roof vents, underlayment, and finally shingles.The site was prepped with tarps over the perimiter of the house to catch all discarded debris, and the clean up at the end left my property as it looked initially. Crew was dilligent and polite.My salesman, Westin, came by in a few days to inspect the job and ask if I had any comments or concerns regarding the finished product.I thank DaBella for providing a product and service which they guaranteed. Joan B
I was very impressed with Justin and Julian, the sales staff who came to visit me at my property to give an estimate. They were very friendly, knowledgeable and explained their product and services very well. They were friendly and knowledgeable about their product and services. The insulated siding samples they showed were very impressive and appeared to be of the highest quality. I was impressed with the credentials of their installation teams.They made every effort to ensure that they were taking advantage of every available promotion which could be applied to my project. Well done!
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