dainton.com

5
5 Based on 200 reviews

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and se...

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Average Rating

5

/
5

200 Reviews

5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

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Nia Patterson
Unsafe

Unsafe! Dainton trapped us and another customer on their site with no means of escape. The gate closes automatically at 4pm, and they don't bother to ensure the site is secure before locking up for the night. Dainton's lack of duty of care towards their customers is shocking.Emergency contact numbers also go unanswered, only compounding the distress. What if there is a medical emergency or fire? They blame the customer, citing T's &C's signed years ago, and suggest you should get a fob for access after hours. This is of little consolation when you are stuck in there. A real blame culture from both Paul the owner and Stan the manager, who should both consider taking a course in customer service, as telling a very distressed customer who is in a panic that they are "irate" or threatening that they should rather be calling the police on us for being onsite after hours is outrageous. Especially when they are the ones who have locked you in. Think carefully before you entrust your possessions with this company.

1
Date of experience: Jul 21, 2024
Dainton self storage is fantastic

I would highly recommend Dainton self storage in Torquay I rented a storage unit which suited my needs perfectly. Dainton was the only storage provider who can rent units instantly, were competitively priced and had a variety of storage unit sizes.The entire site is secure and you are given you unique access code for out of hours access. The site was immaculate always given the excellent security on site I was relieved that my unit and its contents were safe and secure The staff were always respectful, polite and very helpful. They go the extra mile to help you. contract terms are excellent. If I ever need storage again they are my first choice Thank you Dainton for a wonderful experience

5
Date of experience: Jun 27, 2024
Darvin Powell
Daintons storage Barnstaple

Excellent ‘one stop’ storage facility. The location & access to the units are convenient & easy. Well laid out, and thought out, clean, dry & well maintained. Great variety of storage options & packaging supplies. Fairly priced.However what really makes this a ‘stand out’ business, is the staff, polite and positive, with a very helpful ‘can do’ attitude. Particularly Lee, who could not have done more to accommodate an urgent requirement at short notice for a storage option. He is an absolute asset to the company, and hopefully they are aware of this.Thank you Lee for your kind assistance.

5
Date of experience: Jun 27, 2024
Olive Price
Helpful Staff

Great staff, always available always helpful.Great location with good wide access between the storage units. Security seems to be good

5
Date of experience: Jun 07, 2024
Forrest
Safe secure storage with helpful staff

Safe secure storage with helpful staff. That's all you need really. Great facility.

5
Date of experience: Jun 04, 2024
Nia Baker
The facility and staff were great

The facility and staff were great. The facility is well laid out, and the staff friendly and professional. We stored for 11 months and everything was just as it should be.

5
Date of experience: Jun 04, 2024
Elle Anderson
After using Dainton for over 10 years I…

After using Dainton for over 10 years I have always found them very helpful and professional.I would recommend them without a doubt and would definitely use them again if needed.

5
Date of experience: Jun 04, 2024
Shania Johnson
Excellent service from friendly staff

Excellent service from friendly staff

5
Date of experience: May 31, 2024
Tod Howard
What a pleasure dealing with dainton in…

What a pleasure dealing with dainton in Paignton. Very good instructions and help offered whenever needed.

5
Date of experience: May 13, 2024
hbraux63
Excellent Friendly Service

Excellent Friendly Service, Great communication. Always available and very secure. Definately recommend

5
Date of experience: May 08, 2024

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Business Details

  • Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer.

    As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs.

    From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience.

    Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.See more

  • email info@dainton.com
  • language https://dainton.com

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