Review Time
Danceym advertise dresses, charge you but doesnt deliver. Back in December I ordered 3 dresses, paid all of them, but I only received one dress. They claim they refunded me but never got the refunds nor show me receipts of the refunds. I ordered again im February for 3 dresses, again I havent received them until now and I've been told one of the dresses is out of stock and no longer available. Why on earth, would they advertise and sell when its no longer in stock and not available. Until now I didnt receive any of my last order either. And they dont show receipt that they refunded it. Its a shady company or a business scam? Be careful ladies, when you order. Especiall those ordering from the U.S. Its hard to follow up coz they're from China, and refunds is shady.
I really wanted to love this company and was excited to find great prices of dance costumes... However, I paid for the costumes and then received a message saying that the shipment would be late. Rather than getting a refund, I asked if I could still receive my order. I received no response. I haven’t received a refund or any communication since. I understand that the Covid restrictions are difficult to navigate, but the customer service was entirely lacking.
I purchased two dresses and one latin skirt ...two of them fit but.. one dress was huge and must have been mis-sized. I requested to send it back but because of the complications of sending it back to China and the Pandemic situation causing even more return problems, the company offered to just make a partial refund. I accepted and felt this was the easiest route to go and appreciated the offer. Awaiting the refund back to my Paypal account. It seems some of the size info on their site is correct, maybe it was just a fluke, but some selection sizes must be incorrect from my latest experience not sure how to determine now which ones are correct...
Very confusing website.Took 2 days to respond with a tracking #.I am not sure, if I will get the product.Your pay area is confusing.Need to redo website.You need a customer hotline to handle problems.Need to sell product to retailers that will handle your product. You could tell me who they are and then I would buy from them, because their website is easier to deal with
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