danskebank.co.uk

1.4
1.4 Based on 22 reviews

News & updates from Danske Bank in N.Ireland, part of the @DanskeBank_DK Group. We're here to help 9am-5pm Monday to Friday. Please don't post personal data....

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Average Rating

1.4

/
5

22 Reviews

5 Star
5%
4 Star
5%
3 Star
0%
2 Star
9%
1 Star
82%

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Peter Torrans
Unbelievable

Told danske bank i needed over 5000 in cash they asked what was it for,this is none of their business.I told them anyway they said they couldnt give me cash& wanted also to see an invoice reminded them that this was my money still refused to give me cash.Went another bank & got the cash no problem.What sort of muppets are running danske bank

1
Date of experience: Aug 11, 2025
Neal Mc Arthur
Zero Stars

Zero Stars – Danske Bank is UselessIf I could give zero stars, I would. I phoned Danske Bank because a company called VistaCreate had taken money from my 17-year-old daughter’s account. Let’s be clear: she’s under 18, legally a minor, and not even allowed to enter into binding financial contracts in the UK or Ireland. That means any agreement or recurring charge can be cancelled, no questions asked.I explained this to them, thinking they’d do the right thing and reverse the charge. Instead, I got the usual robotic nonsense: “We can’t help you, we won’t help you.” Really? A bank that’s supposed to protect customers just shrugs its shoulders when a minor is charged?Here’s the law in plain English:Under 18 = minor. A minor cannot legally consent to long-term financial obligations.Contracts with minors are voidable. That means they can be cancelled at any time.Banks have a duty of care to protect vulnerable customers, especially children.But Danske clearly prefers hiding behind policy instead of protecting families. Maybe they’re too busy raking in fees to care.So, parents — be warned. If your child is under 18 and falls victim to charges they shouldn’t even be liable for, don’t expect Danske Bank to back you up. They’ll tell you it’s your problem.Absolute disgrace.

1
Date of experience: Aug 04, 2025
Wes Wilson
Staff couldn’t have been more helpful…

Staff couldn’t have been more helpful at Bloomfield branch in Bangor! Nothing too much trouble and helped me access my account online and change my address! Very relaxed and Stephen from Danske bank made the experience so easy to do. I have to say even when I phone Danske bank they are really helpful and you don’t wait too long . Thanks again

5
Date of experience: May 30, 2025
Denzil Smith
Power of Attorney problems

I've been trying for 3 years to get Danske Bank to accept a UK court authorised Power of Attorney to manage my aging mothers affairs. The four other financial institutions she uses have accepted the PoA and have been working well. Not Danske Bank. More hurdles put in the way and still she cant get access. If you are getting a bit old I suggest you move to another bank before its too late.

1
Date of experience: Jan 18, 2025
Dan Patterson
esterday December 10th i used the ATM…

Yesterday December 10th i used the ATM outside this bank,Omagh N.ireland. The ATM didn't return my card. Manager said because i didn't bank with them this happened. People need to know this information. I was disgusted and appalled at the managers excuse and lack of empathy. Christmas season and i have to wait 5/7 days for a new card. Please be very aware of this happening to you.

1
Date of experience: Dec 10, 2024
Nora Watson
HORRIBLE CUSTOMER SERVICE

1
Date of experience: Dec 04, 2024
Moses Coleman
Looking to transfer my account to…

Looking to transfer my account to danske bank after seeing the majority of poor customer reviews don't think ille bother

1
Date of experience: May 23, 2024
Tonja Long
incredibly SLOW!

This bank are holding up the sale of my property to buyers taking a mortgage out with them. Firstly they don’t operate like most UK mortgage companies which do everything on a fast, efficient online portal to solicitors. No, they do everything by snail mail. Mortgage offer took 10 days to come through when it could have been minutes! Now we have been waiting a further 2 weeks for a simple response, to proceed. They are being chased everyday for a response and cannot even give a timeframe! Unbelievably useless! I would NEVER recommend this company to anyone!

1
Date of experience: Apr 15, 2024
Lawton B.
Poor service and communication

I have been banking with Danske bank in norther Ireland since 2017, after relocating to England i opened another bank account.For over 1 month I have been in regular contact trying to get paper statements sent to my address. They have assured me multiple times that these have been actioned. Still, after 4 weeks, I have received no paper statements. I have also advised them on multiple occasions that I can no longer access ebanking, however, this is the way they attempt to contact me instead of using the email, phone or address I have provided.It is an incredibly time consuming, disappointing and frustrating service. They will only try to help if they are getting your money or business.

1
Date of experience: Apr 02, 2024
Armand
Imagine grandpa made to retrieve his…

Imagine grandpa made to retrieve his Danske bank balance online, being unable to walk to his bank.imagine time and time again his computer freezes their online site, and now is compelled to phone this bank. Imagine the daunting hurdles of answering all their investigating questions, and if that was enough to satisfy their suspicious attitude , they ask you, what was your recent activity,and he cannot recall it... Now imagine how they handle this by telling him, sorry cannot provide you with your balance if you cannot remember your recent activity,,that is what you get for banking with northern Ireland's Danske online banking, a bank you contribute to by keeping that lot in jobs and in business, one think their patrons grow on trees reflecting on their attitude,,i know of no other banks patrons who would accept this horrendous corporate treatment without a serious reprimand, and to say they are only trying to ensure greater security for their patrons, is beyond the pale since they already subjected him to it..we call it a cop out and counter productive to healthy relations,,

1
Date of experience: Feb 14, 2024

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  • News & updates from Danske Bank in N.Ireland, part of the @DanskeBank_DK Group. We're here to help 9am-5pm Monday to Friday. Please don't post personal data.

  • language https://danskebank.co.uk

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