Review Time
I recently tried to exchange some coins, which were counted and bagged, at Danske Bank in Ballymoney and was asked if I was a customer; I explained that I wasn’t, whereupon I was told they wouldn’t be doing it. I had no trouble getting this service at Ulsterbank, Coleraine, even though I am a Santander customer. As an aside, today’s Daily Mail states that if you are a victim of financial scammers, Danske Bank will only refund 20% of your loss. Nice people.
Extortionate fees. Despite trying to get back on my feet financially extortionate fees keep knocking me back. Have asked for help in paying fees but told not an option. Customer service nil. No help given despite asking for assistance. Have now switched & made complaint but have no confidence I will get anywhere. Just so annoyed they couldn't help.
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