visiolending.com

4.3
4.3 Based on 163 reviews

Visio Lending is the nation's premier lender for buy and hold investors, offering flexible, long-term commercial loans for single family residential rental and vacation rental properties....

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Average Rating

4.3

/
5

163 Reviews

5 Star
77%
4 Star
5%
3 Star
2%
2 Star
4%
1 Star
12%

All Reviews

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Review Time

Kaden Scott
Visio Lending…The Best in the Business

The whole team at Visio Lending provided top-notch service in every way imagined. I plan to use them every time moving forward.

5
Date of experience: Feb 21, 2025
Wallace Parker
I recently brokered a loan through Visio Lending

I recently brokered a loan through Visio and have a 2nd deal going through this Friday with Visio. April has been amazing. Very responsive, always kept me in the loop, and she worked so hard to get this 2nd deal done on time. Also, my account executive there Sergio was on his game during the whole process. I can't speak highly enough about both of them, they were great. I would highly recommend both of them for any deals you or your clients have.

5
Date of experience: Oct 31, 2024
Henrietta
John Mele's impeccable customer service

My rep is John Mele, he's responsive, efficient, and will advocate for my clients. I have done multiple deals with John and he's shown constant commitment to making sure my deal is handled properly and prompt.

5
Date of experience: Jan 10, 2024
Anna Butler
I’d give them negative stars if I…

I’d give them negative stars if I could. Heather Smith is the most incompetent underwriters I have ever worked with. Got the clear to close. Then they reneged on it. Now the seller will be going after me for liquidated damages. They haven’t had the courage to call me to even give me an explanation!!!! Run fast from this company they are absolutely the WORST! Incompetent is throughout this scam of a lender!!!!

1
Date of experience: Jan 03, 2024
Jacob T.
Advertised for Bridge Loan for short…

Advertised for Bridge Loan for short term financing and when I called " said when don't have it and we don't offer".

1
Date of experience: Oct 16, 2023
Jennifer Sanders
RUN!!!!!!

RUN!!!!!!! If you don't send in your payment 7-10 days before the 1st They wont Post it by the 16th. They then hit you with a Late Fee. I have two mortgages with them and many with other banks. They all post within (3) days. Visio will force you into ACH. They don't post check payments in a timely manner, 10 14 days to post. Filing a CT Banking Complaint now.

1
Date of experience: Jul 05, 2023
Bartholomew Harris
KUDOS TO MANAGER, DON POYNER!

KUDOS TO DON POYNER, Sales Manager for Visio Lending. I have financed the purchase of several businesses and investment properties over the years, but have seldom experienced the level of satisfaction as the one I had with Visio Lending's Don Poyner. After a somewhat difficult situation with one of the Account Executives, Don rose to the occasion and promptly rectified the problem. His timeliness and results orientation were truly exemplary. Will definitely use Visio Lending in the future… thanks almost exclusively to Don Poyner's intermediation.

5
Date of experience: Jan 18, 2023
Thomas Price
My experience with Visio Lending

I had the opportunity to work with an outstanding representative from Visio Lending. The individual (Michael W) was extremely responsive and knowledgeable on the lending process. I would certainly work with them again.

5
Date of experience: May 27, 2022
Alison
Disappointing

This is the first time to dedicate time and energy on a bad review. That means I feel strongly about it. I’ve done 6+ loans with Visio and this last experience was the last time I’ll use them. Disappointed, because John S was amazing to deal with. In my military days the saying was “he’s a stud amongst duds.” Visio always took way too long to complete deals, along with poor communication, high fees, and forcing borrowers to use their title company. But, they were the only game in town. So, I went along with it. This last deal was over the top bad. They’re appraiser came in $70k below actual value (had another appraisal done), and went out of his way to make himself seem “smart.” Visio didn’t budge on making the deal work, and kept my upfront fees. The lack of care for a loyal, long term customer was disappointing. Luckily, there’s other lenders doing the same thing - and they do it faster, cheaper, and value the business. Stay away from Visio.

2
Date of experience: Apr 28, 2022
Bernard Long
Closed four loans with Visio

I closed four loans with Visio My broker was Brandon Tully. He was always quick to respond and very helpfully throughout the whole process. I would most definitely use them again. Brad White

5
Date of experience: Apr 22, 2022

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