Review Time
As the first platform of its kind in Nepal, I found the service to be quite satisfactory, given its novelty. It offers a variety of products, but verifying their authenticity can be a challenge. Occasionally, the packaging is not up to standard, and some items may not meet expectations.
As the first online shopping platform in Nepal, I found the service to be reasonably good. It offers a wide range of products, but confirming their authenticity can be quite difficult. At times, the packaging is not very sturdy, and there are instances where the products do not meet quality expectations.
I am parting ways with this platform after being a loyal customer for a significant time due to poor service for premium customers and a lack of follow-up. The returns policy gives no voice to the client, suggesting that such customers are not valued.
Having used this platform for over two years for online purchases, I have not encountered any issues with the team. While some specific sellers may offer unauthentic goods, the platform itself has been reliable. Thank you for the service.
This platform represents a significant opportunity for e-commerce in Nepal, providing direct services to customers. However, it is profit-driven, and many sellers prioritize earnings. Be cautious with your money, time, and effort. I have spent significant amounts, but many items were canceled, and received items were often used. The customer service is unprofessional and unhelpful.
I bought a humidifier for Rs3700, and it broke within a month. Despite having a warranty, the platform is not processing the refund, and the seller insists I return it to them. There’s no customer service available to help with my issue. It’s better to pay a little extra and buy from a physical store.
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Daraz.com.np online shopping site is one of the largest shopping store across Nepal. Buy the top quality Clothing, Electronics, Mobile Phones & much more at best prices with awesome discounted deals at Daraz Nepal.
