Review Time
Caps took an unexpected vacation I ordered three caps from a certain online retailer. What I received was a damaged, unsealed box… and apparently only part of my order. The delivery photo even shows the box open, indicating my caps made a break for it during transit. Tracking? Non-existent for weeks. Later, I discovered that the order was shipped from outside the country, giving off strong dropshipping-from-abroad vibes. To make matters worse, the print doesn’t appear genuine or original, which raises even more concerns. I provided proof and reached out to the support team — it turned into the classic blame game of “not our issue.” The seller blames the courier, and the courier probably blames gravity. The end result: missing items and lost funds. If you enjoy surprises (and not the pleasant kind), this might be the place for you. Personally, I wanted caps, not a mystery.
Ordered three caps, but what arrived was a damaged, unsealed box and only part of my order. The delivery photo shows the box open, suggesting my caps decided to escape during transit. Tracking has been non-existent for weeks, and it later became clear that the order was shipped from outside the UK, giving off strong dropshipping vibes. To top it off, the print quality looks questionable, raising further concerns. I provided proof and reached out to the support team, but it turned into a classic case of 'not our problem.' The seller blames the courier, and the courier likely blames something else. In the end, I’m left with missing items and lost money. If you enjoy unexpected surprises (and not the good kind), this might be the place for you. I just wanted caps, not a mystery.
I ordered five caps and waited almost two weeks, although they stated an estimated delivery of seven days. What’s worse is that I had to pay an additional £43! For caps costing £155, plus £43 in the UK! They didn’t inform me about this beforehand, claiming it was in the terms and conditions. I’ve ordered from other countries without any extra fees. I will never shop here again. Avoid at all costs!
I submitted a return to this company and received a return label for Spain. I printed and sent the cap using international shipping, costing me £15. After two weeks, the cap returned, and my return was rejected without explanation. When I complained, they sent me a new return label to the UK, where postage would be around £5. When I asked why I had to send it to Spain and spend £15, I received a rude reply stating I should be grateful for the free return. The communication has been frustrating, and they seem indifferent to customer concerns. I lost money due to their mistakes, and they refuse to take responsibility.
I purchased an item and returned it, but after over a month, I received no response. I regret using standard delivery. It seems they acted as if it never arrived. I've already filed a lost item form, and if it shows as delivered, it’s clear what’s happening based on other reviews... avoid this place!
I’m now a regular customer! I’ve placed three orders for beautiful, high-quality trucker hats. The products are fantastic, communication is excellent, and the prices are unbeatable, with a huge selection of top-notch hats. Plus, they plant a tree for my order! What more could I ask for? The shipment confirmation emails are a nice touch! Highly recommend!
One star is too generous. This feels like a complete scam. I suspect the five-star reviews are fake. There's no tracking, no confirmation, and definitely no cap. They just take your money and vanish. I wish I had checked the reviews beforehand, as I've unfortunately been scammed by this unreliable company. Please stay away and do NOT BUY!
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