dataenergy.co.uk

4.7
4.7 Based on 101 reviews

Welcome to Data Energy. We look after metering and billing for communal heating and hot water, and provide ongoing energy management, including procurement. We support over 20,000 residents across 200+ developments with clear, accurate bills, simple ways ...

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Average Rating

4.7

/
5

101 Reviews

5 Star
88%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Omoh Momoh
I’m very happy with the support I received from Data Energy. Sara handled my request so kindly and p

I’m very happy with the support I received from Data Energy. Sara handled my request so kindly and professionally. She made sure I understood everything and followed up until it was solved. Big thank you to Sara for her patience, positivity, and great customer service.

5
Date of experience: Jan 29, 2026
Giselle Clark
Outstanding Assistance in a Tough Situation

I found myself in an unfair and difficult position with the service due to my former landlord. I contacted the support team to address the sensitivity of the issue. The representative I spoke with was exceptional! They quickly provided a detailed explanation of my situation, offering reassurance. Their professionalism and kindness were truly impressive. Thank you for the fantastic support!

5
Date of experience: Dec 22, 2025
Nathaniel Sanders
Incredible support team

I found myself in a very unfair and dishonest situation with the service due to my previous landlord. I contacted the support team to discuss the sensitivity of the matter. The representative I spoke with was fantastic! They quickly explained my situation in detail and provided reassurance. Their professionalism and kindness were exceptional. Thank you for your help!

5
Date of experience: Dec 19, 2025
StarkJames
Fast, Informative, and Supportive

This was my first time reaching out to the service to clarify some outstanding bills. Although the wait to speak to someone was a bit long, the assistant who helped me ensured all my questions were addressed and clarified. They even went the extra mile to suggest future-proof solutions should anything similar arise. This was a wonderful experience, and I am very grateful for the assistance. 10/10 Service. 10/10 Communication.

5
Date of experience: Dec 19, 2025
Faith Cook
Excellent customer service

The problem was resolved efficiently and promptly. I was very pleased with the experience.

5
Date of experience: Dec 18, 2025
Toby Grant
Organized a tenancy process

5
Date of experience: Dec 16, 2025
boubouille40
Convenient virtual support

It was easier to communicate with customer service online than trying to reach a real person.

5
Date of experience: Dec 09, 2025
Veronica Hughes
Outstanding customer service

The representative provided excellent customer service! They were polite, gave clear instructions, and went above and beyond to assist me on the phone today. Thank you so much! You are a valuable asset to the team!

5
Date of experience: Dec 09, 2025
Erastus T.
Poor service and registration process

The service and process to register a tenant who has been in my property for 2 years was terrible, especially since they couldn't pay their outstanding bill for 7 months.

1
Date of experience: Dec 08, 2025
Charmaine Wilson
Account inquiry resolved

I spoke with a representative about my account inquiry after a bit of a wait - they were polite, friendly, and efficiently checked the query, providing me with helpful advice as well.

5
Date of experience: Dec 05, 2025

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Business Details

  • Welcome to Data Energy. We look after metering and billing for communal heating and hot water, and provide ongoing energy management, including procurement. We support over 20,000 residents across 200+ developments with clear, accurate bills, simple ways to pay and friendly support, while managing agents get transparent reporting, proactive advice and reliable compliance. We help developments manage their heat networks and energy efficiently, transparently and sustainably.See more

  • email info@dataenergy.co.uk
  • call 01279810120
  • language https://dataenergy.co.uk

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