dearfrances.com

4.1
4.1 Based on 21 reviews

Dear Frances was founded with the clear objective of offering luxury, designer classics to modern women. We focus on bringing the highest level of design and craftsmanship, while slowing the fashion cycle and leading the way for socially conscious busines...

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Average Rating

4.1

/
5

21 Reviews

5 Star
71%
4 Star
5%
3 Star
0%
2 Star
5%
1 Star
19%

All Reviews

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Review Time

Charlotte Clark
Beautiful sandals

These sandals are beautiful and extremely comfortable. The customer service was fantastic, helping me resolve an issue I had with delivery.

5
Date of experience: Jan 02, 2026
staikdisaou60
Instantly captivated by these loafers!

I was instantly captivated by the design of these loafers and couldn't resist making a purchase. I chose the black version, and the actual product is even more beautiful than what I saw online. I'm completely in love with these loafers! They are my first pair from the brand, and the leather is incredibly soft and lightweight, perfect for all-day wear during my recent trip to Japan. I'm definitely looking to buy them in more colors!

5
Date of experience: Jan 01, 2026
Vicky
Responsive customer support

I interacted with the customer support team on several occasions, and they were consistently quick to respond and very helpful. They went above and beyond to address my questions and offer the best solutions.

5
Date of experience: Dec 27, 2025
Kaylee Walker
Heavenly shoes and boots

These shoes and boots are absolutely HEAVEN. They are incredibly soft and fun to wear. Delivered within just a few days!

5
Date of experience: Dec 25, 2025
Peter J.
Boots received yesterday

I received my boots yesterday - the leather is the softest and the quality is wonderful. They fit perfectly. This is my first purchase from the brand, but it certainly won’t be my last.

4
Date of experience: Dec 22, 2025
_Pixelplayer_
I'm smitten with the design of these

I'm absolutely smitten with the design of these loafers and couldn't resist purchasing them. The real product is even more stunning than what I saw online. I truly adore these loafers! They are my first pair from the brand, and the leather is incredibly soft and lightweight, making them perfect for walking all day during my recent trip to Japan. I'm definitely planning to buy them in other colors!

5
Date of experience: Dec 20, 2025
Zachary
My new favorite

The leather is buttery soft. Delivery was very quick. The shoes and boots are breathtaking and fit perfectly. The service was kind and approachable. Top-notch experience. From now on, I will likely purchase all my footwear here. I'm head over heels in LOVE.

5
Date of experience: Dec 12, 2025
Sylvester
Excellent customer service

Outstanding customer service.

5
Date of experience: Dec 08, 2025
Shahaf R.
Beautifully designed products

The company creates beautifully designed, high-quality products. They are simple yet elegant and edgy. The customer service is exceptional.

5
Date of experience: Dec 01, 2025
Karli
Love the products, but the exchange process is challenging

I adore their products, but the exchange process is quite frustrating. It reportedly takes 7-10 business days to send out the new item after receiving the one to be replaced. For a company that operates solely online (shoes are difficult to buy without trying) and with handcrafted items (sizes can be inconsistent), this is a significant drawback.

1
Date of experience: Nov 24, 2025

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Business Details

  • Dear Frances was founded with the clear objective of offering luxury, designer classics to modern women. We focus on bringing the highest level of design and craftsmanship, while slowing the fashion cycle and leading the way for socially conscious businesses.

    We work closely with our team of artisans in Italy, utilising sustainable materials and processes to develop a new kind of luxury - a luxury that seeks to slow the fashion cycle, a luxury that focuses on craftsmanship and a luxury that helps to increase the integrity of our fashion choices.

    Dear Frances has become synonymous with modern, elegant designs, offering styles to hero a classic wardrobe.

    We source the finest quality Italian leathers and European textiles to produce modern classics, designed to last. Dear Frances has been worn by Margot Robbie, Gigi & Bella Hadid, Kendal & Kylie Jenner, Kaia Gerber, Hailey Bieber, Selena Gomez, Zoe Kravitz, Emma Roberts and Sienna Miller.The brand has been featured in publications including Vogue, The New York Times, Forbes, The Wall Street Journal, InStyle, Elle Magazine, W Magazine, Business of Fashion and others.

    Our core collection focuses on the timeless wardrobe, where modern minimalism takes centre stage with sleek textures, architectural silhouettes and refined details. Strong and elegant, we find empowerment in essential shapes and tonal hues that form the basis of a classic wardrobe. We are energised by designs we can invest in now and wear forever. And we are inspired by versatile shapes that we find ourselves reaching for time and again.See more

  • email info@dearfrances.com
  • language https://dearfrances.com

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