Review Time
I had a specific request, and the team at the company was incredibly helpful. Their customer service was excellent, and they promptly responded to my emails. I recently bought a beautiful pendant and absolutely love it. Thank you for ensuring I received exactly what I wanted. Always support small businesses.
I had a specific request and the team at the company was incredibly accommodating and helpful. Their customer service was exceptional, and they responded promptly to my emails. I recently bought a beautiful pendant and I absolutely love it. Thank you for ensuring I got exactly what I wanted. Always support small businesses.
I bought a beautiful necklace from the company that quickly became my go-to piece. Unfortunately, one of the gems broke off after a year and two months. Their customer service informed me that the warranty had expired, and I would need to purchase a new gem. I found this disappointing, as it makes the price unjustifiable for something that may not last long.
I bought some Mother's Day gifts and kept a bracelet for myself. After a short time, the gold plating faded and turned pink. Customer service suggested I hadn't cared for it properly, despite their care guide stating that it shouldn't come into contact with water or sunlight. It took a long email exchange to finally get a refund. I don't believe the quality justifies the price, and I would hesitate to invest more money.
I wanted to buy a family birthstone necklace for my daughter-in-law. I reached out to customer service about out-of-stock gemstones and a specific delivery date. The team responded quickly and offered to prioritize my order. My necklace arrived on time, and it's beautiful and high quality. Thank you to the team for going the extra mile!
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Decadorn is a British jewellery brand that showcases and celebrates the raw, natural beauty of the world using semi precious stones.
We’re inspired by free-spirited adventure and a joy in things long-lasting and beautifully made. To us, beauty doesn’t mean perfection, but honesty, workmanship and timeless design.
A fascination with the earth’s natural wonder is revealed in each of Decadorn’s jewellery collections. Designed and hand finished in our London studio, the unusual becomes precious and the imperfect turns into treasure for a lifetime.
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