shiningdiamonds.co.uk

4.9
4.9 Based on 141 reviews

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Average Rating

4.9

/
5

141 Reviews

5 Star
98%
4 Star
0%
3 Star
0%
2 Star
1%
1 Star
1%

All Reviews

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Review Time

MR ANDREW HILLMAN
We needed our engagement ring resized as it was slightly too big. Charlie at the Brighton branch arr

We needed our engagement ring resized as it was slightly too big. Charlie at the Brighton branch arranged for this to be done within 3 hours of dropping the ring off, using the free 3 month resizing the company offer. An excellent service and very professional service provided. Highly recommended.

5
Date of experience: Feb 22, 2026
Kevin Stevens
A massive thank you to Eleanor for helping us get the perfect rings. Eleanor and the team were so kn

A massive thank you to Eleanor for helping us get the perfect rings. Eleanor and the team were so knowledgeable, helpful and there was no pressure to make a purchase, which made the experience so pleasurable and memorable and she found the most amazing diamond that made the perfect ring.
The shop may not be the most glitzy but the service and friendliness made it the perfect place.

5
Date of experience: Feb 09, 2026
Danna Cooper
Outstanding Service from the Team

The service was outstanding. Informative without being pushy. The turnaround on the ring was impressively quick, especially with the holiday deadline. I’m very pleased with how the ring turned out!

5
Date of experience: Dec 23, 2025
Disappointing Experience

This feels like a scam; my order never arrived, and when I reached out to the company, my inquiries went unanswered.

1
Date of experience: Dec 23, 2025
Carlisle Cooper
Impressive Service from the Team

I was truly impressed by the level of service from the representative and the team. I shared my vision for a custom engagement ring, and upon my visit, the representative took the time to understand my idea and desires, finding the perfect stones. I am extremely satisfied with the outcome and would recommend them without hesitation. Plus, SHE SAID YES!! Thank you once more!

5
Date of experience: Dec 22, 2025
Carlie B.
Creating Lasting Memories with My Partner

Purchasing a diamond ring with my partner was an incredibly special experience that I will treasure forever. Our journey began during a weekend getaway where we found the company. From the moment we entered, we felt welcomed. The associate guided us through the process, making everything clear and comfortable. Six months later, our experience at the London store was just as delightful. The service was prompt and attentive, and everything was seamless. The kindness and expertise of the team added joy to our journey. I couldn’t have chosen without the support of my partner and sister, making it unforgettable. Collecting the ring before Christmas, on my birthday, was a lovely surprise. I appreciate the teams for their kindness and patience throughout this special process.

5
Date of experience: Dec 22, 2025
Enoch Lewis
Incredible Staff

The staff were incredible! The associate was very helpful in guiding me to find the perfect ring.

5
Date of experience: Dec 17, 2025
Kyra
An Amazing Experience Finding the Perfect Ring

I had an incredible experience selecting the ideal engagement ring. A sales associate was exceptionally helpful during my visit, providing great guidance and making the process feel truly special. I genuinely appreciate her patience and expertise. It was a memorable occasion.

5
Date of experience: Dec 12, 2025
Hudson
Exceptional Service Experience

I was amazed by the service provided by the associate and the team. I had a vision for a custom engagement ring, and during my visit, the associate took the time to understand my idea and help me select the right stones. I couldn't be happier with the result and would recommend them to anyone. Plus, SHE SAID YES!! Thank you again!

5
Date of experience: Dec 10, 2025
Doug Barnes
High Quality and Great Service

They offer a wide selection of high-quality products. The associate was very helpful in guiding me through the options to make my final selection.

5
Date of experience: Dec 02, 2025

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