decodo.com

4.5
4.5 Based on 1.4K reviews

Decodo (formerly Smartproxy) offers residential, static (ISP) residential, mobile, datacenter, dedicated datacenter proxies, and cutting-edge scraping solutions for various use cases. We provide a pool of 65M+ IPs with free advanced targeting for market...

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Average Rating

4.5

/
5

1.4K Reviews

5 Star
85%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
11%

All Reviews

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Review Time

vicotr wu
Excellent support! My initial US ISP proxies had some location mismatch and high fraud scores, but t

Excellent support! My initial US ISP proxies had some location mismatch and high fraud scores, but the team quickly replaced them for free as a one-time exception. New IPs are from clean RCN ASN, Fraud Score 0. Fast response, professional, highly recommend Decodo

5
Date of experience: Mar 01, 2026
Nan Sun
I'm a Decodo customer, I use their residential ISP. The service is great, good speed, and I needed t

I'm a Decodo customer, I use their residential ISP. The service is great, good speed, and I needed to resolve a problem and was promptly assisted. Very satisfied.

5
Date of experience: Feb 25, 2026
max lincoln
Lmao nice try these scammers tried to charge me 549 USD after 3 days of the 7 day trial thank god i

Lmao nice try these scammers tried to charge me 549 USD after 3 days of the 7 day trial thank god i used a temporary card otherwise i would’ve done a chargeback BEWARE OF THEM!!!

1
Date of experience: Feb 18, 2026
Ahmed Mahmed
One of the worst proxies i have ever tried in my entire life. I bought reidential proxies from this

One of the worst proxies i have ever tried in my entire life. I bought reidential proxies from this site in the pay to go plan. When I slect usa or new york as the country i do get random coutnries such as turkey, UAE and othercoutnries. THis is not possible, please fix this.

1
Date of experience: Feb 01, 2026
Eudora Johnson
Outstanding Assistance Received

I want to sincerely thank the support team for their exceptional help. They successfully addressed the DNS leak issues for all three ISPs, which was precisely what I needed. I genuinely appreciate their patience during the troubleshooting process and the effective solutions they proposed, including the IP replacement. It's uncommon to encounter such dedicated support. Thank you for resolving everything!

5
Date of experience: Jan 09, 2026
Joy Smith
I had a great experience with Decodo, especially their customer support. I accidentally canceled my

I had a great experience with Decodo, especially their customer support.

I accidentally canceled my Dedicated ISP subscription and was worried I would permanently lose my original IPs, which were very important for my setup. The support agent took the time to clearly explain the situation and, as a one-time exception, helped restore my original IPs after I repurchased the plan.

The response was fast, professional, and transparent — they never overpromised, but still did their best to help. Everything worked exactly as explained after refreshing the dashboard.

I really appreciate their honesty, technical knowledge, and willingness to assist in a critical situation. Highly recommended for anyone who needs reliable ISP proxies and responsive support.

5
Date of experience: Dec 25, 2025
A0M_Enuos
Blocked access to Google.

1
Date of experience: Dec 24, 2025
AW29
Outstanding support and services.

5
Date of experience: Dec 24, 2025
Jeremy J.
Purchased proxies for testing, but faced issues.

Acquired some proxies to evaluate the service. Unfortunately, all were flagged as abused. The ISP proxies were identified as data centers, which is not favorable. The support team showed little concern. I will not be using this service again and cannot recommend it to others.

1
Date of experience: Dec 23, 2025
Sheryl R.
Exceptional customer service!

The customer service is fantastic.

5
Date of experience: Dec 23, 2025

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Business Details

  • Decodo (formerly Smartproxy) offers residential, static (ISP) residential, mobile, datacenter, dedicated datacenter proxies, and cutting-edge scraping solutions for various use cases.

    We provide a pool of 65M+ IPs with free advanced targeting for marketing research, social media account management, and online retail.

    Try Decodo today!

  • email sales@decodo.com
  • language https://decodo.com

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