Name: deluxe.com
Telephone: 18008651913
Rating: 4.0

Tammy Wiggins Guest

Poor Service!

We have used Delux for many years. We moved to our new location over a year ago and received checks to our new mailing address. Regretfully, the last order we placed was delivered to our old business address, where no one is there to receive them.We contacted Delux and basically got the run around and delays!! So much so we had to ask our Bank to issue us some counter checks to continue to do business. After 5 weeks of go arounds we Finally received our checks (on the 2nd printing). I understand mistakes can happen, but when NO ONE wants to take accountability (and there is “conviently) NO Supervisor available-Any Time?!?!? There needs to be a better process.As I stated earlier, we have ordered from Delux for many years. Let’s hope this will not be a trend. If so, I’ll have no choice to take my business elsewhere.

Date of experience: Jul 17, 2025

JAROSLAW DUPNOCK-ZULLA Guest

8 months ago

Very bad and not advisable

Date of experience: Jul 17, 2025

Reginald McKinney Guest

8 months ago

Deluxe has never let me down

Deluxe has never let me down. The speedy turn around time is always apprecatied. Thank you for always providing prompt and quality service to our business.

Date of experience: Jul 17, 2025

Lisa Germano Guest

8 months ago

Great Service

Great Service! We continue to order checks from here and they have always done a good job.

Date of experience: Jul 17, 2025

Josh Hardison Guest

8 months ago

Took over a month to receive my order

Took over a month to receive my order. Called twice and couldn't get a good explanation for the delay!

Date of experience: Jul 17, 2025

Teal White Guest

8 months ago

My deposit stamp does not have our…

My deposit stamp does not have our account number. Not sure why a business would order a deposit stamp without an account number. The stamp was ordered at the same time as the deposit slips. Never did a question pop up about the account number for the stamp. I don't recall seeing a proof of the deposit stamp - I am sure in the world of ordering online I missed a step - So disappointed!

Date of experience: Jul 17, 2025

Liina Kiesel Guest

8 months ago

WE received all checks and deposit…

WE received all checks and deposit slips but the binder was never received. Please cancel the binder and credit our account.

Date of experience: Jul 17, 2025

Pat Vandenberg Guest

8 months ago

I asked for my checks to start on 35000…

I asked for my checks to start on 35000 and you started them on 35500 and when we ran our first batch unfortunately the person didn't realize the check numbers were on started wrong and we printed over 40 checks with the wrong numbers on them!!!!

Date of experience: Jul 17, 2025

Patty Guest

8 months ago

The package was lost somehow

The package was lost somehow, but you reissued the order and it arrived safely at no charge! Thank you very much!!!

Date of experience: Jul 17, 2025

Margaret Grace Guest

8 months ago

I still hvae not gotten the corrected…

I still have not gotten the corrected checks. Two boxes for checks, both are incorrect. I tried to call but did not get my new checks ordered. I was on the phone for over 1/2 hour.