Review Time
both times I've ordered checks, I pay immediately and receive an invoice saying I paid, then a month or two later i get another invoice saying that I still have to pay them and the payment didn't go through.. really? my payment didn't go through with two different accounts both times? and why am I getting this information months later? as a small business owner, this kind of issue affects me greatly. I did call to get this resolved and I was put on hold for a while and then they hung up?? got disconnected? i don't feel okay with a company having my card/bank information if this is going to be a problem every time
The ordering process and shipping times were good. However, the quality of the checks are very much subpar, especially for the price. The paper is cheap and VERY easily torn. I'm not likely to use Deluxe for future checks if I can help it, and I'm irritated that my bank recommended them.
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