Name: myminimelody.com
Telephone: 000000000
Rating: 1.0

Canute Kelly Guest

Unfulfilled Delivery Promise

We were promised our order would arrive before Christmas, yet we still have nothing. What is the point of such a guarantee? The customer support is extremely disappointing, lacking a contact number, and their automated email responses are laughable. I wouldn’t trust any of their claims.

Date of experience: Dec 24, 2025

Solomon R. Guest

2 months ago

Damaged Item and Wrong Calendar

I ordered a 2026 Piano Calendar for my granddaughter, but the piano arrived with scratches and I received the 2025 calendar sheets instead. After several communications with the support team, I finally got the correct calendar sheets. However, despite providing proof of the damage, they refused to replace the piano or issue a refund for the over $50 spent. They claimed the damage must have occurred during shipping, implying they acknowledge the issue. This has been a hugely disappointing experience.

Date of experience: Dec 11, 2025

Flayerklix58 Guest

2 months ago

Delivery Promise Not Met

We were assured our order would arrive before Christmas, yet we have received nothing. What is the purpose of such a guarantee? The support team is unhelpful, with no contact number available, and their automated email replies are ridiculous. I wouldn't trust their promises.

Date of experience: Dec 05, 2025

EP22 Guest

3 months ago

Extremely Poor Support

If I could give them zero stars, I would. I had previously ordered a piano from another seller that my daughter loved. I was excited to find song cards for 2026 available, so I purchased a set in November for her Christmas gift. Unfortunately, I received cards for 2025 instead. When I reached out, the representative informed me that they did not have the correct cards. I received an apology but no resolution. After multiple emails, I still haven't received a refund or exchange. Terrible service—proceed with caution.

Date of experience: Nov 18, 2025

Galton C. Guest

11 months ago

Order Still Not Received

If I could give them zero stars, I would. I ordered in January 2025, and it’s now March 2025 with no sign of my order. I've emailed them several times, and they keep saying it’s on its way. I'm done… please don't waste your money.

Date of experience: Mar 06, 2025

Bibiche17 Guest

1 year ago

Complete Scam

This is an absolute scam. I never received my item, and their customer service suggested that my neighbors might have taken it and to check with my local post office. Why would my post office know anything about a third-party shipping service? There’s no contact information for the shipping company, likely because it was never shipped, and I was given false tracking information. I'm out $45, and it’s their word against mine. Avoid these sellers.

Date of experience: Dec 04, 2024

PA Guest

1 year ago

Order Not Shipped

I placed an order two weeks ago, and while it indicated it shipped from abroad, there has been no update since. I should have been cautious given the lack of a customer service phone number. I suspect this is a scam. I will update if proven wrong.

Date of experience: Nov 26, 2024

Mabel Guest

1 year ago

Order Delayed for Months

I placed an order on 13/11/24, and now it's March 2025 with no updates. After numerous emails, I still haven't received a response or my granddaughter's gift. I feel completely scammed—this is very disappointing.