dennishorton.co.uk

3.7
3.7 Based on 20 reviews

Dennis Horton & Son is a proud, family-run group of automotive retailers with decades of experience, built on trust, quality and a commitment to exceptional customer care. Representing ŠKODA, CUPRA and SEAT in Lincoln, our group offers a wide choice of n...

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Average Rating

3.7

/
5

20 Reviews

5 Star
67%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
29%

All Reviews

Filter Reviews

Review Time

Phineas L.
Exceptional Service in Finding My Ideal Car

The team has truly exceeded my expectations in locating the ideal vehicle for me. The service was outstanding, and the overall experience was very enjoyable. I highly recommend them to anyone with particular needs; they will help you secure the perfect car at a great price 😀

5
Date of experience: Jan 15, 2026
Davy Parker
Exceptional service from genuine individuals

The team went above and beyond to help me find the ideal vehicle. Excellent service and a very pleasant experience overall. I highly recommend them to anyone with specific needs; they'll help you find the right car at a fair price! 😀

5
Date of experience: Jan 15, 2026
Victor Clark
Extremely welcoming

The staff was very friendly and knowledgeable. They assisted us with our new vehicle, providing all the necessary information for first-time electric car drivers, allowing us to leave with confidence. We received a great financial deal and felt no pressure throughout the process.

5
Date of experience: Jan 09, 2026
Mason Rogers
Utterly unhelpful

I experienced complete unhelpfulness when the service manager refused to provide the service history for a car I was about to purchase. I only inquired about whether it had been serviced in certain years and if there were any significant issues. They denied my request citing data protection, despite being allowed to share the information I sought.

1
Date of experience: Dec 10, 2025
Lea Van Dijk
Consistently supportive and empathetic.

5
Date of experience: Dec 06, 2025
Grover Brown
Outstanding team from beginning to end

An excellent team from start to finish; they thoroughly explained the financial details and all the car features. One of the sales representatives took the time to walk me through the controls and infotainment system, inviting me to reach out if I had any further questions. This is a fantastic company to buy from; they clearly value their customers and the vehicles they sell.

5
Date of experience: Nov 27, 2025
IC17
Fantastic pricing.

Great pricing and excellent trade-in value. The service was positive and polite, with the car ready on time and no issues—truly great customer service.

5
Date of experience: Nov 20, 2025
Tyson Kelly
Needed a replacement vehicle

Unfortunately, I had to look for a replacement car due to my previous one being written off. I found the service from the entire team to be excellent.

5
Date of experience: Nov 08, 2025
Kurt B.
Exceptional service throughout

The team provided outstanding service from the ordering phase to delivery and collection. They even organized a surprise personalized registration number. The representative took the time to ensure I was comfortable with the new systems in my car—what a vehicle my new one is! Thank you to everyone involved!

5
Date of experience: Nov 07, 2025
Addison Hughes
Staff that truly assist and inform

The staff was very helpful and knowledgeable, making an effort to ensure my satisfaction.

5
Date of experience: Oct 15, 2025

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Business Details

  • Dennis Horton & Son is a proud, family-run group of automotive retailers with decades of experience, built on trust, quality and a commitment to exceptional customer care.

    Representing ŠKODA, CUPRA and SEAT in Lincoln, our group offers a wide choice of new and used vehicles across our authorised brands, supported by honest advice, expert knowledge and a genuinely personal approach. From your first enquiry to driving away, our teams work together to make every experience simple, transparent and stress-free.

    As an Authorised Retailer Group, we also provide manufacturer-approved servicing, maintenance and repairs across all our brands, carried out by trained technicians using genuine parts, giving you complete confidence at every stage of ownership.

    Let our family look after you – today and for the road ahead.See more

  • language https://www.dennishorton.co.uk

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