Name: depositphotos.com
Telephone: 18009808759
Rating: 4.4

customer Guest

Nice experience

I was able to get what i was looking for, and a plan suitable for my needs. This came from chatting a bit with support team.

Date of experience: Jul 26, 2023

Jean Tracy Guest

2 years ago

Deposit Photos Offers Many Exceptional Images for Every Occasion

Deposit photos offers clear useful images of people in a variety of situations. These photos help make my parenting blogs at KidsDiscuss.com curious, enjoyable, and engaging.

Date of experience: Jul 26, 2023

Angry Customer Guest

2 years ago

I have a SUPER BAD experience because…

I have a super bad experience because my account was blocked for no reasons and money was charged twice with almost $200. ARE YOU KIDDING ME????? I call to support and women not help me at all, she said I need to text message on email support, and I did it, and don't have any response yet. VERYYY BAD EXPERIENCE. I LOST SOOO MUUUCH TIME!!!!!

Date of experience: Jul 26, 2023

Nero Guest

2 years ago

Unpleasant experience

Please remind the staff to be careful when giving any suggestion/promotion on a plan.I received an email saying:"I see that you have purchased a plan for individual users (10 images/month for 44.60 USD).I could offer you a yearly subscription plan for 489 USD/year (75 images/month).As you have already paid 44.60 USD, you could just add the difference. "In reality, I had purchased 75 images/month at $44.60 as a welcome gift discount I received.I decided to log in and check, but I got an error saying my login was blocked.One might think a scam is happening because the timing is very suspicious.So I checked the email I received saying I subscribed for 75 images/month at $44.60, Screenshotted and sent.After emailing them, they said the antifraud system blocked me since I did not fill in my profile details.I'd advise setting up automatic emails to inform customers they've been blocked by Antifraud for whatever reason.Or set the antifraud not to block those that have paid subscriptions.To new customers, always keep your invoices and have proof of what you purchased.As I am just trying to be careful dealing with online products, I could have assumed the company blocked my account so that I couldn't check my account, and they could change my product into 10 images and trick me into spending more.I could have also assumed they tried to trick me into purchasing a yearly plan as a "great offer" since they told me, "I purchased 10 images/month". When in reality, I got 75images/month at a discount.I would also like to highlight the response when I corrected the staff that my product was 75 images; they replied, "Yes, sure, you have 75 images/month, sorry for the mistake." An unpleasant response. I am just sharing an experience from my perspective.Initially, I wanted to rate 1star, but 3stars for fast response.4stars Update:thankyou for reaching out.

Date of experience: Jul 26, 2023

Hawg Heaven Guest

2 years ago

First time Customer

First time obtaining images from Deposit Photos. Love that there are different options for purchasing images. And the site is very easy to use and to navigate. Thank you.

Date of experience: Jul 25, 2023

A. Guest

2 years ago

Photo not found

I'm searching a photo that was in example in a template that a bought. In the documentations, was wrote that the photo were token by tour database, but I don't found it and I had constrict to choose by another solutions.