descript.com

1.5
1.5 Based on 21 reviews

Descript is an AI-powered video and audio editing platform that combines transcription, screen recording, and publishing into a single tool. Instead of using multiple apps for editing, captioning, and sharing, users can manage the entire workflow in one p...

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Average Rating

1.5

/
5

21 Reviews

5 Star
4%
4 Star
0%
3 Star
8%
2 Star
17%
1 Star
71%

All Reviews

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Ste Fun Stefan Zaharia
I have used it for 5 months. 1. The AI is kinda lame 2. The overall site is good, limited media usa

I have used it for 5 months.
1. The AI is kinda lame
2. The overall site is good, limited media usage
3. No cover edit
4. Lame sound library
5. No direct acces videi from YouTube
6. Can not upload to tik tok
7. Lame billing method. Can t use their receipt...

2
Date of experience: Mar 02, 2026
John Alldritt
Wow! Thanks to Trustpilot I have saved a lot of money. It was Descript v Apple’s Creative Studio. I

Wow! Thanks to Trustpilot I have saved a lot of money. It was Descript v Apple’s Creative Studio. I decided on Descript because I’m a beginner. As one last check, I looked here on Trustpilot and found these awful reviews. Descript, what have you done?

1
Date of experience: Feb 22, 2026
Gwyneth Butler
Frustrating experience that stalled my entrepreneurial efforts

My progress as an entrepreneur was significantly hampered today, and I couldn't achieve the conversion I needed. I spent $25 for 400 credits, but for a straightforward 45-second video, it 1) failed to deliver what I clearly requested, 2) ran for over 15 minutes without producing any results; after canceling the call, the support team mentioned a glitch and promised to try again. 3) It attempted again, but all my credits were wasted due to the glitch. I reached out to customer support early the same day, but I haven't received a response yet.

1
Date of experience: Dec 19, 2025
Nolan Butler
Disappointing tool experience

I have this tool, and it's extremely frustrating. It's filled with bugs and doesn't function properly. I strongly advise against purchasing it!

1
Date of experience: Dec 15, 2025
Nathan Scott
Disillusioned by pricing changes

As a loyal customer, I am shocked by the recent pricing changes that have raised my bill from $30 to $195 without any workflow changes. This increase feels excessive and unfair. I feel let down by a service that was once revolutionary for creators. The features I relied on are now priced out of reach, leaving me feeling betrayed and disappointed.

1
Date of experience: Dec 14, 2025
Trent
Longtime user forced to leave

As a long-time customer, I am disheartened by the recent pricing changes that have skyrocketed my monthly bill from $30 to $195 without any change in my usage. This feels exploitative, and I feel let down after recommending it to many creators. It was once a fantastic tool for editing, but the new costs compel me to end my association. It's disappointing to see a company disregard its loyal customers.

1
Date of experience: Dec 08, 2025
Marian Wilson
Frustrating app experience

I apologize for my negative feedback, but this app drives me up the wall daily. It's often slow and unresponsive. The AI only assists minimally, adding to my workload as I constantly have to verify its outputs. The results are frequently inconsistent and disappointing.

1
Date of experience: Dec 03, 2025
NS88
Terrible customer support

They promise refunds for cancellations within 48 hours, but I couldn't reach anyone even after 56 hours. Their live chat is never available, and I received no communication upon joining. I canceled within 6 hours and still heard nothing.

1
Date of experience: Nov 26, 2025
Great tool, but pricing is outrageous

This tool is excellent, but the AI features are priced unreasonably. There's no justification for the high costs, which feel like a cash grab. I sincerely hope the market responds with alternatives that offer similar quality at fair prices.

2
Date of experience: Nov 20, 2025
Ford Harris
Screen recording issues

I attempted to record my screen with others, but the program failed to work in both the web and desktop versions. It was embarrassing as I spent an hour trying to connect before the meeting was canceled.

1
Date of experience: Nov 17, 2025

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Business Details

  • Descript is an AI-powered video and audio editing platform that combines transcription, screen recording, and publishing into a single tool. Instead of using multiple apps for editing, captioning, and sharing, users can manage the entire workflow in one place.

    At its foundation, Descript allows text-based editing. Media files are automatically transcribed, and changes to the text directly edit the video or audio timeline. This makes editing more accessible for beginners while still providing advanced capabilities for professionals.

    Core Features

    Text-based editing: Edit media by editing words on a transcript instead of navigating timelines.

    Screen and webcam recording: Capture product demos, tutorials, and presentations in one place.

    AI enhancements: Tools like Eye Contact, Studio Sound, filler word removal, and automatic captions.

    Avatars & voice tools: Create lifelike avatars, translate content, or generate synthetic voices.

    Collaboration tools: Multi-track editing and real-time team collaboration for distributed teams.See more

  • email mail@descript.com
  • language https://descript.com

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