Review Time
From start to finish, our experience with Casa Blui Luxury Spa has been exceptional. The customer service stood out from the very first contact — professional, responsive, and genuinely focused on making sure everything went smoothly.A special thank you to Luis, who has been incredibly helpful throughout the entire process. He guided us with patience and expertise, answering every question and ensuring that every detail was handled perfectly. The spa itself is beautiful and has exceeded our expectations. It’s not just a spa; it’s a stunning addition to our home.
We are in New Jersey. The entire experience dealing with the Casa Blui team were great especially Luis. We wanted a spa large enough to not feel crowded when there's 4 ppl in it. Well the Muse fits 8 comfortably. The Muse is beautiful, elegant, all the jets are well hidden. Winter 2025 - 2026 will be fun!! Luis is great, walked us through the entire sales process, delivery, follow ups etc, always being available when needed.
This is my second cold plunge purchase, and the Morozko Forge from CASA BLUI is by far the best plunge on the market. I purchased online, and they shipped it to me here in Sachse, Texas with zero issues—proving their ability to deliver nationwide without a hitch. The quality, performance, and craftsmanship exceeded my expectations, exactly as described online.In today’s world, it’s rare to find a CEO like Andrei who is so hands-on and involved in the day-to-day operations, ensuring every customer has a great experience. From start to finish, the process was smooth and professional. I’m excited to see what the future holds for CASA BLUI and wish them nothing but continued growth and success!
Casa Blui is next level in terms of professionalism and product quality. I learned about Casa Blui by surfing the web and after coming across their website, I immediately knew I needed to go deeper. After perusing their website for information on each of the spas in their product line, I took the next step and gave them a call to ask more specific questions. They guided me in making a wise decision that met all my needs (budget, quality, people capacity, aesthetics, etc.).I was in the process of having a pergola constructed where the spa would be located and they were very accommodating and flexible to store, deliver and set up when I needed it.They sent documents regarding the specs for the electrical set up prior to delivery and had their team come to inspect to ensure everything was perfect. Once it was delivered the set up process was seamless.After set up, their technicians returned a week later to make sure everything was working properly and to answer any questions I may have had. They also provided me with a spa service kit and once again reached out to see if there were any additional questions. They also welcomed the idea of me contacting them if ever I had any questions or concerns.If you want a top notch, sleek looking spa with the red carpet treatment in terms of sales and service, I highly recommend Casa Blui.
I went through a lengthy and detailed due diligence and purchasing process with Casa Blui to purchase a luxury spa. I dealt ewith team members at various segments of their very helpful and continually responsive organization. I purchased a $31.000 luxury above ground spa which they put aside forMe because I had not moved into my new house. Only to learn that my hoa would not approve an above ground spa. I was nervous… paid $31k for a spa I could not use now what. Well Casa Blui did exactly what I prayed for. They understood my plight, realized i was in a bad spot and without requiring proof and with minimal discussion gave me a full refund In this day and age that type of customer service and empathy is normally a lost notion. Thanks to the team at Casa Blui for caring about your customer. I highly recommend Casa Blui.
We couldn’t be happier with our experience with Casa Blui! From the moment we first reached out, their team made the entire process smooth, informative, and stress-free. Not only is the quality of their hot tub top-tier—sleek, modern, and incredibly comfortable—but their customer service is truly what sets them apart. Luis was so helpful and patient with our many questions. Each answered promptly and with care. The staff was friendly, knowledgeable, and went above and beyond to make sure our installation was perfect. Even after delivery, they followed up to ensure everything was working properly and that we were happy with the final result.If you’re considering a hot tub, Casa Blui is the company to trust.
My client chose The Casa Blui Spa after researching many high end spas, She was was able to personally talk with Andrei and he accommodated her with seeing actual spas installed. She lives in California and he met her out of state. After we purchased the spa, it was delivered white glove on time, The whole experience was very positive and the spa is beautiful. We are very impressed.
Claim your business profile now and gain access to all features and respond to customer reviews.
Casa Blui stands at the forefront of the home wellness industry, driven by a passion for innovative design and uncompromising quality.
Our mission is to redefine the concept of creating sanctuaries within the home, breathing new life into personal wellness spaces.
We do this by offering products of the highest quality and dedicating meticulous care to every aspect of the customer experience. See more
daflores.com
securitylocksupply.com
pipedreamfurniture.co.uk
bullerltd.co.uk
soakandsleep.com
visconte.nl
spirithomeinteriors.com
atmliving.com
newedgeblinds.co.uk
furniture.co.uk
