Review Time
We ordered a Free Standing Walk In Clothing Rail. It's great. Sturdy, solid, easy to assemble. Sadly, we ordered the wrong size. They quickly responded to my request for alternative parts. And then sent them very quickly. Excellent.
Do NOT be fooled by 2-3 days delivery time. This is apparently when they have deemed to make the order, however, you will receive no confirmation that they have made it. Can’t say when it was shipped, not track able and still can’t give a delivery date and this is end of working day 4 since I ordered. Shocking customer service
Do NOT be fooled by 2-3 days delivery time. This is apparently when they have deemed to make the order, however, you will receive no confirmation that they have made it. Can’t say when it was shipped, not track able and still can’t give a delivery date and this is end of working day 4 since I ordered. Shocking customer service
I Ordered a small table and I was sent the wrong item!Company refused to accept that the wrong item sent despite my invoice saying something different.Customer services were unhelpful and in the end I gave up and accepted a partial refund because they wouldn’t even pay for the postage to return the incorrect sent item.They even got my partial refund wrong! All in all very disappointing and my advice would be to avoid.
I've purchased 2 pieces of wood, made to measure and overjoyed with the finish, it elevates the look of the furniture. However, I must also mention the customer service, the team go above and beyond, very quick and responsive, very courteous and not something I have encountered before. Top class ✨
On randomly, out of nowhere, deciding I needed a Kingsize bed frame made of scaffold pipes (?!), I happened across Pipe Dream Fittings online. On explaining what I particularly had in mind the service was great. Despite no assembly instructions, (but a childhood once filled with Lego and Meccano), it wasn’t hard to figure out what connected to where. One tiny component was an incorrect size and some washers were missing, but luckily not insurmountable - and all that was sorted promptly with replacements a couple of days later. The finished bed is absolutely amazing and exactly what I had envisaged. The thing is so solid and doesn’t move or creak. So, thanks Pipe Dream for making my particular pipe dream come true!
Bought a floating shelf. It was missing washers and the instructions were disappointingly vague. They didn’t say what size drill bit to use or how to ensure to mount them straight. They were also missing the washers that the instructions said they needed so I had to make an extra trip to wickes half way through. The wood for the shelf seems good, but they were really tricky to fit. The mounts don’t seem quite strong enough for the shelf, but we’ll see if it stays up.
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Here at Pipe Dream Furniture we have a passion for creating bespoke pieces of furniture made from all sorts of pipe fittings, whether it is to become the new centrepiece for your room or a finishing touch we are here to provide a personal service to help you get exactly what you are looking for.
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