Review Time
I had previously purchased some stunning glasses and loved them, but I wanted more in the same style with special lenses. It seemed like a dream, but after reaching out to the fantastic support team, they helped me find my ideal glasses while providing excellent communication and support.
I previously bought some beautiful glasses and loved them, but I wanted more in the same style with specialty lenses. It seemed impossible, but after speaking with the amazing customer service team, they helped me find the perfect glasses while providing excellent communication and support.
I only ordered one pair of sunglasses but noticed a few hours later that I was billed for two. I tried to cancel the extra pair but couldn’t find an option to do so. Customer support informed me that I couldn't delete the other pair but could return it. The items haven't shipped yet, so I don't understand why the extra pair couldn't be removed from my charge. I also couldn't find a customer service phone number, and there's a restocking fee for returned items.
I ordered a pair of sunglasses about 4 months ago, and I loved them so much that I wore them daily. They feel like high-quality sunglasses. Recently, a small piece broke off at the hinge, affecting the fit. I reached out to customer service for a replacement, and they responded quickly, asked for some pictures, and sent me a label for a return. They sent me a brand new pair! I was pleasantly surprised by this service after 4 months! This company truly stands behind their products and cares for their customers!
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Shop DIFFs fashionable hand crafted designer sunglasses with a buy one give one charity mission. DIFF Eyewear donates one pair of glasses for every pair sold.
