Name: dignityfuneralplans.co.uk
Telephone: 000000000
Rating: 4.5

AB65 Guest

Compassionate and professional

An excellent, professional, personal, compassionate and caring service from John Bargetts. All staff members went out of their way to support our family following the deaths of 2 close family members, guiding us and listening to our wishes. Louise and Natalie are both amazing and an assett to the comoany and their profession.. I can not recommend them highly enough.

Date of experience: Dec 02, 2024

August Harris Guest

1 year ago

Avoid like the plague!!!

Last week I asked Dignity for a quote for a basic, no-frills funeral and they gave me a price, sent me some paperwork and added me to their mailing list.I decided to go ahead and rang them today to sort it all out.They then told me their price had gone up by £300.00!I told them that they had not informed me of any rise in prices and it was only three days (last Sunday) since I received their latest missive.They would not budge and steadfastly stuck to their 'revised' price. Take it or leave it. 😡😡Another clear indication of pure greed!I can quite understand prices going up but to go back on a quote within just 3 days shows what sort of company they have become. And if they had warned me of an impending price rise, I might well have responded differently. But they didn't. 🙄🙄I think their actions in this respect were (are) unforgivable. Sorting out funerals is not the easiest of tasks and their actions here left such a lot to be desired. And the irony? - I used to work for them - and I have also used them for three family funerals in the past too!So much for loyalty then eh? 😞😞They have become an unpleasant a joke!I have to say that the company has changed a lot since I was there. They used to be caring. They used to have a friendly staff who always put their services before profit. They were a company I was proud to work for and be a part of.But not anymore….All I can say is avoid Dignity Funerals like the plague. I certainly have and will certainly never go back.

Date of experience: May 21, 2024

Truman Kelly Guest

2 years ago

I’m so glad that I chose Robert Ayling…

I’m so glad that I chose Robert Ayling for my late husband’s funeral. From the first phone call, I knew that they would be exemplary, and they surpassed every expectation. Abby was so sensitive and kind in guiding me through setting up the funeral. Rachael, our celebrant, understood exactly what was needed during the service. John was reassuring as our funeral director on the day of the funeral. Everyone who I spoke to or dealt with were so helpful and understanding. Everything was above and beyond my expectations. I would highly recommend Robert Ayling as a funeral company.