Review Time
My father purchased this plan because the hotel staff was overly pushy about it, and the explanation was not clear at all. I'm quite frustrated as well since, even after canceling the plan, he was still charged without his permission. The details were not explained properly, and he couldn't even treat me to lunch at the restaurant because of this issue. 😥
The service requires customers to commit to a minimum of 12 months even after they have requested to cancel. Cancellation does not halt charges; it merely stops future renewals. This lack of clarity during the sign-up process feels deceptive. Be prepared for unexpected charges.
Untrustworthy business practices. I booked a trip through the app and received an email confirmation. However, the service then sent an email the day before the trip stating that the room was no longer available due to a "discrepancy" in their system, despite having already arranged flights, transportation, and family plans. It seems they aim to attract customers to their platform to pay for their subscription. They advertise available rooms, but when the time comes for your trip, they inform you that the room is unavailable, leaving your flights and other arrangements already paid for. Many others have reported similar experiences. A valuable lesson learned: if something seems too good to be true with a "20%" discount, it probably isn't.
The way this service operates is quite dishonest. I booked a trip through the app and received an email confirmation, only to get another email the day before my trip stating that the room was no longer available due to a "discrepancy" in their system. All my flights, transportation, and family plans were already arranged. It feels like they just want to attract users to their platform for subscriptions. They advertise available rooms, but when the time comes, they claim the room is unavailable while everything else is booked and paid for. Many others have shared similar experiences. I've learned that offers that seem too good to be true, like a "20%" discount, often are not.
This membership program is incredibly unique and innovative! It offers fantastic options for finding accommodations in various locations around the world, along with amazing food discounts and complimentary coffee! I highly recommend it to anyone :)
The member services team has been prompt and very helpful. I would highly recommend this membership. The representative assisted me quickly and explained everything thoroughly. I hope to see a hotel in Japan included in this membership plan!
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Dis-loyalty is the travel and food membership that beats boring. Created by Ennismore, Dis-loyalty is a unique programme dedicated to lifestyle, bringing together more than 120 hotels and 200 restaurants and bars from 11 globally renowned brands, including The Hoxton, 25hours Hotels, Mama Shelter, Mondrian and SLS. Dis-loyalty is based on simplicity and transparency, with five core benefits: 50% off just-opened hotels in the first three months after opening; 20% off every first-time stay in every hotel; 10% off for return stays; 10% off food and drink in any of our restaurants, bars and coffee shops, and 365 free barista-made drinks, one every day of the year. Dis-loyalty is not a traditional loyalty scheme — there is no need to earn points, no tiers to climb, and no need to wait for the rewards. For £12/15€/$18/AED60 per month, Members will get instant perks and gratification from the moment they sign up, and other limited-time benefits through signature “Drops”. See more at www.dis-loyalty.comSee more
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