distinctcremations.co.uk

4.9
4.9 Based on 161 reviews

We provide simple high-quality cremations and pre-paid funeral plans that are expertly delivered at an affordable price...

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Average Rating

4.9

/
5

161 Reviews

5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

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Review Time

Laura
Felt looked after and cared about

Felt looked after and cared about. Help and advise on the end of the phone, no pressure, treated with empathy and respect every step of the way.

5
Date of experience: Sep 22, 2025
customer
Very easy and reassuring process.

Very easy and reassuring process.The staff were very helpful and answered all my questions immediately.All the documents arrived by email and are all self explanatory.Took the discounted 12 month pay off plan.Arranging a cremation plan for the future and for the peace of mind for my wife and I.I feel we are in very professional hands.

5
Date of experience: Sep 19, 2025
Guest
Maxine was kind and empathetic as well…

Maxine was kind and empathetic as well as knowledgeable. She made the whole process easy and calm.

5
Date of experience: Sep 18, 2025
Christine Jennings
Having recently used Distinct Cremations

Having recently used Distinct Cremations for my wife's funeral and been completely satisfied with the care and attention given then I had no hesitation in signing up for a plan for myself. The procedure was simplicity itself and I am now secure in the knowledge that all will be handled in a very caring and respectful manner.

5
Date of experience: Sep 18, 2025
Juliet Stack
Excellent personal customer service.

Excellent personal customer service.A dedicated person to talk to you through the process and genuine care and empathy.At a time when you need kindness Distinct Cremations are there.

5
Date of experience: Sep 04, 2025
Sandra Jefferson
Brilliant

Made the planning of my husbands funeral as easy as it could be.My customer contact person was Nathan and from start to finish he was very professional and empathetic. He listened and made sure everything went to plan I couldn't have asked for more. I highly recommend this company.

5
Date of experience: Aug 29, 2025
Patricia Mckenna
Excellent customer service.

Excellent customer service.A couple of weeks ago I arranged mine and my husband' s cremations with Distinct Cremations. It was a very easy process to do. A young lady called Leah, led my through the process with reasssurance, kindness and professionalism. All of my questions were answered fully, everything explained in detail and all of my requests were met. 10 days later I received a phone call to make sure the paper work had arrived, that everything was correct and to check if I had any further questions . Exemplary customer service. I would not hesitate to recommend Distinct Cremations to anyone wanting to plan their funerals at a very reasonable cost.

5
Date of experience: Aug 19, 2025
Sandra Borg
Great professional service

A couple of weeks ago I arranged mine and my husband' s cremations with Distinct Cremations. Spoke to Tracey who explained everything fully and took me through the procedure of our cremation plans. All of my questions were answered in detail in a professional and kind manner. I did have further questions after taking out our direct cremation plans and spoke to different staff at Distinct Cremation and all were very kind and caring and put my concerns at ease. I did receive a follow up courtesy call to make sure paper work had arrived and everything was to our satisfaction. Excellent customer service.

5
Date of experience: Aug 18, 2025
Stephen Barber
An affordable

An affordable, no-nonsense funeral plan.

5
Date of experience: Aug 16, 2025
M. Burley
Excellent company

Very pleased to recommend this company. A difficult subject was made much easier to organise with the help of a very caring lady via a phone call. Within 30 minutes everything was arranged for my husband and I and the funeral plans arrived in the post a few days later. A follow up call a week later was also welcome , just to check all was correct in the plan.

5
Date of experience: Aug 14, 2025

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