Review Time
Very easy and reassuring process.The staff were very helpful and answered all my questions immediately.All the documents arrived by email and are all self explanatory.Took the discounted 12 month pay off plan.Arranging a cremation plan for the future and for the peace of mind for my wife and I.I feel we are in very professional hands.
Having recently used Distinct Cremations for my wife's funeral and been completely satisfied with the care and attention given then I had no hesitation in signing up for a plan for myself. The procedure was simplicity itself and I am now secure in the knowledge that all will be handled in a very caring and respectful manner.
Made the planning of my husbands funeral as easy as it could be.My customer contact person was Nathan and from start to finish he was very professional and empathetic. He listened and made sure everything went to plan I couldn't have asked for more. I highly recommend this company.
Excellent customer service.A couple of weeks ago I arranged mine and my husband' s cremations with Distinct Cremations. It was a very easy process to do. A young lady called Leah, led my through the process with reasssurance, kindness and professionalism. All of my questions were answered fully, everything explained in detail and all of my requests were met. 10 days later I received a phone call to make sure the paper work had arrived, that everything was correct and to check if I had any further questions . Exemplary customer service. I would not hesitate to recommend Distinct Cremations to anyone wanting to plan their funerals at a very reasonable cost.
A couple of weeks ago I arranged mine and my husband' s cremations with Distinct Cremations. Spoke to Tracey who explained everything fully and took me through the procedure of our cremation plans. All of my questions were answered in detail in a professional and kind manner. I did have further questions after taking out our direct cremation plans and spoke to different staff at Distinct Cremation and all were very kind and caring and put my concerns at ease. I did receive a follow up courtesy call to make sure paper work had arrived and everything was to our satisfaction. Excellent customer service.
Very pleased to recommend this company. A difficult subject was made much easier to organise with the help of a very caring lady via a phone call. Within 30 minutes everything was arranged for my husband and I and the funeral plans arrived in the post a few days later. A follow up call a week later was also welcome , just to check all was correct in the plan.
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We provide simple high-quality cremations and pre-paid funeral plans that are expertly delivered at an affordable price
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