distinctcremations.co.uk

4.9
4.9 Based on 161 reviews

We provide simple high-quality cremations and pre-paid funeral plans that are expertly delivered at an affordable price...

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Average Rating

4.9

/
5

161 Reviews

5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

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Review Time

The staff kept us informed throughout…

The staff kept us informed throughout the process and always helpful and polite

5
Date of experience: Dec 05, 2024
RS37
The Distinct Cremations team showed…

The Distinct Cremations team showed compassion and empathy during the difficult time and made the process smooth. They were always available and I did not feel rushed to made decisions. Thank you very much for your excellent service.

5
Date of experience: Dec 04, 2024
Selma Johnson
Contacted me today to see if I received…

Contacted me today to see if I received my Plan. The person was very pleasant and reassured me that I have got the right Plan forme.

5
Date of experience: Dec 03, 2024
Leah
Couldn't have been better

They were very polite and considerate while walking me through the options I had, the information I needed to provide and what was going to happen.Everything went smoothly and communications were good. They were also very good value for money.Thanks to Joy and the team at Distinct Cremations.

5
Date of experience: Dec 01, 2024
Walt Kelly
Great experience and service

Great experience and very friendly service, quick and easy to get the plan set up, and everything explained.Lovely lady made everything so smooth and easy

5
Date of experience: Nov 30, 2024
Nia Walker
Easy to navigate website

Easy to navigate website. Clear information and pricing. Phoned for further information. Staff were kind and well informed. Whole process was easy.

5
Date of experience: Nov 27, 2024
Olive Butler
Very empathetic professional service

Very empathetic professional serviceNo complaints whatsoever

5
Date of experience: Nov 26, 2024
Claude Howard
I was looked after from the first call…

I was looked after from the first call I made, I was listened to and I had really wonderful customer care at all times, I would like to personally thank Anita who was especially nice and helpful.This was a lovely experience thank you

5
Date of experience: Nov 25, 2024
Keith
Very thorough service

Very thorough service, dealt with just one person all the way through. They rang often to let me know what was happening and when. They were very kind, patient and understanding. The whole service was smooth and without any difficulties. They delivered on everything that they said they would do. An excellent service all round.

5
Date of experience: Nov 21, 2024
Adolf Carter
Excellent, caring, service from start to finish

Excellent service from start to finish. Professional yet genuinely caring.Very helpful, understanding, patient and accommodating. They were always on hand to answer any questions and always kept you up to date with any progress, times, dates and even where the cremation would take place. They offer a good range of services from very simple to more extensive with lots of other options available too.The delivery of the ashes was very respectful and the lady was smartly dressed and came in a smart, black private ambulance. At Christmas, I received options to be able to buy urns, caskets etc, in regards to where my husband was cremated and a lovely touch of receiving a heart that could have a name written on it to hang anywhere was so touching and thoughtful.I have been very impressed with Distinct Cremations and would definitely recommend and use again should the need arise. Many thanks

5
Date of experience: Nov 11, 2024

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