Review Time
Working with DRIS has been a pleasure for many years. I have been an avid PNW diver since 2008 and order many items through them and have never had a problem. Also numerous zipper replacements and all done with quality and quickness
I needed a heated vest for a dive in cool water. I didn't order online because I needed the vest in less than a week. I called on a Friday afternoon. The rep I was on the phone with said, go ahead and place the order online and as soon. As I see it come in, I'll pack it and ship it. Ordered Friday night, received Wednesday. Can't beat that!!! Thank you DRIS team!
It not easy for me to stay warm on the river and the usual kayaking gear was not doing it for me. Two years in a row Dive Right In Scuba helped me out. Bill, my knowledgeable customer rep made sure I got exactly what I needed, running back to the stockroom multiple times for hands-on comparison. Nothing was too much trouble for him. In particular I found the brand 4th Element: their Arctic Socks and G1/G2 gloves.... the only gloves that have ever kept my hands warm. Couldn't be happier with my products and the customer service! Thanks Bill.
Excellent communications and follow through. After working through an availability issue, they handled my unexpected need to delay delivery for a few days. Products arrived a couple days after I returned, just as I had requested, and I'm very happy with my purchases.
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