djiusa.com

4.8
4.8 Based on 52 reviews

For over 15 years, our heart has beat in the bustling streets of Mong Kok, Hong Kong. What began as a passion for photography grew into a family of over 600, dedicated to empowering creators with the finest imaging tools. We didn't just sell cameras; we f...

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Average Rating

4.8

/
5

52 Reviews

5 Star
93%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
4%

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DD AERIAL PHOTOGRAPHY
DJI has Great Customer service

DJI has Great Customer service. Whenever I call I know they are going to fix my problem before I am off the phone. Any product I bought, DJI Mic's, Drones, camera. I know they are going to work the best from other companies. That is why I am staying with DJI.

5
Date of experience: Mar 28, 2026
John Tyler
The delivery is too slow

You charged my credit card as soon as I placed the order. That was 3 days ago and my package hasn’t been sent to the shipper yet. I could have placed my order with Amazon and they wouldn’t charge my credit card until it was shipped. I would have received my order today and the price was the same.

1
Date of experience: Mar 28, 2026
Gregory A
Excellent communication with fast…

Excellent communication with fast shipping. I will be a returning customer.

5
Date of experience: Mar 26, 2026
Neil Kelly
my order came quickly and packed well!

5
Date of experience: Mar 24, 2026
Charlie Burns
Resonsive and friendly.

So far it's been a breeze to purchase a mini 5 pro...

5
Date of experience: Mar 22, 2026
William Voll
DJI products that you can buy in the US

DJI products that you can buy in the US. Looking for the Avata 360 coming March 26th

5
Date of experience: Mar 13, 2026
Daniel Collins
I found email was the best way for me…

I found email was the best way for me to contact you. You solved the issue I had . I would highly recommend you for your fast service as well as your customer service thank you so much.

5
Date of experience: Mar 12, 2026
Gerry Manzon
Ordering is so simple and smooth

Ordering is so simple and smooth. Can’t beat their prices compared to other online stores

5
Date of experience: Mar 12, 2026
Brian Truman
Got exactly what I ordered

Got exactly what I ordered, shipping was fast, and their support was super quick to respond when I had a question. 5/5, had no issues at all!

5
Date of experience: Mar 09, 2026
Shaun Kincade
I haven’t received it yet but service…

I haven’t received it yet but service so far has been excellent and fast!

5
Date of experience: Mar 09, 2026

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Business Details

  • For over 15 years, our heart has beat in the bustling streets of Mong Kok, Hong Kong. What began as a passion for photography grew into a family of over 600, dedicated to empowering creators with the finest imaging tools. We didn't just sell cameras; we fueled dreams, one click at a time. It was this shared commitment to precision and storytelling that drew us to DJI. We didn't just see cutting-edge technology; we saw a kindred spirit. That's why we're proud to have served as an authorized DJI partner in the U.S. for over two years, bringing this shared vision directly to you. To ensure you get the genuine DJI gear you need without delay, we've built a home for our operations in California. From this hub, your order is shipped via UPS Second Day Air, guaranteeing it arrives at your door swiftly and securely. And for your peace of mind, nearly every product is in stock and ready to ship the moment you need it.See more

  • email service@djiusa.com
  • call +18339629226
  • language https://djiusa.com

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