Name: dm-tools.co.uk
Telephone: 02088923813
Rating: 5.0

Supreme250 Guest

Reliable service with minor setbacks

I've utilized this service multiple times, and overall, it has been a positive experience. The sander I bought works well, but the adhesive on the included sanding disc was either outdated or ineffective, as it wouldn't attach to the machine. It's not a significant issue since I would need to buy some separately anyway, but I was slightly disappointed that I couldn't test it immediately.

Date of experience: Dec 06, 2025

MiamSs42 Guest

2 months ago

This company truly deserves its 5-star rating

This company deserves its 5-star rating for exceptional service. I ordered a large item late yesterday and received it mid-morning today—remarkably quick delivery. Their advice is direct and customer-oriented, with helpful suggestions. Highly recommended; I'm very pleased. A special thanks to the representative who handled my order; they exceeded my expectations in service.

Date of experience: Dec 04, 2025

Charity Foster Guest

3 months ago

Outstanding customer support and product quality

The customer support is superb. They were friendly and quickly arranged a replacement for a slightly damaged grinding wheel. I'm very pleased with the overall experience.

Date of experience: Nov 30, 2025

Marlene Guest

3 months ago

Fantastic selection and pricing

The stock range is impressive, and the pricing is competitive. The website is user-friendly, and my item was delivered on schedule.

Date of experience: Nov 30, 2025

Maud Barnes Guest

3 months ago

Good service and pricing, but...

I've used this company several times. The sander I purchased works well, but the adhesive on the sanding disc was either old or ineffective, as it wouldn't stick to the machine at all. It's not a huge issue since I need to buy some anyway, but I was a bit disappointed that I couldn't use it right out of the box.

Date of experience: Nov 29, 2025

NP95 Guest

3 months ago

Delivery timing confusion resolved

I paid for next working day delivery on Thursday afternoon, but learned that Friday isn’t a valid working day, so I would receive it on Monday instead. Update: I'm adjusting my score as they managed to deliver it on Saturday.

Date of experience: Nov 28, 2025

Wilfred Howard Guest

3 months ago

Superb experience with the team

The team was fantastic. They were very helpful over the phone before I placed my order. I was pleasantly surprised by the next-day delivery. A very satisfied customer.

Date of experience: Nov 28, 2025

Bruno Ross Guest

3 months ago

Efficient and responsive service

It’s easy to deal with them, and any issues are resolved quickly.

Date of experience: Nov 28, 2025

Tod C. Guest

3 months ago

Consistent quality and service

I've ordered from this company many times. Their prices are fair (though not extraordinary), and their customer service seems excellent, even though I haven't needed to contact them since they've always sent the correct item promptly, and everything I've purchased has been of great quality. Their selection is also remarkable. I will keep using them!