dogtainers.com.au

4.9
4.9 Based on 60 reviews

The feeling of being reunited with your pet is one of the most exciting and exhilarating experiences imaginable. Pets are part of the family, and our family unit isn't complete until our pets—whether they woof🐕, meow🐈, chirp🦜, slither🐍, or even swim🐟—are ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

60 Reviews

5 Star
92%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
2%

Filtered Reviews

Filter Reviews

Review Time

Highly recommend

I am absolutely impressed with the exceptional service provided by Dogtainers. From my very first enquiry to the safe delivery of our bird, every step of the process was clear, professional and genuinely caring.A heartfelt thank you to Laena-Leigh, Ping, Kyle, Audrey, and Alex - each of you played an important role in making what could have been a stressful experience feel effortless and reassuring.Laena-Leigh handled our initial quote with patience, warmth and professionalism. I was arranging the transport of an elderly relative’s bird, Tommy, from a rural property in Victoria to Perth and what could have been overwhelming was made easy thanks to her understanding and care.Ping coordinated every detail efficiently, keeping me informed and checking in throughout the process. Her communication and attention to detail gave me complete peace of mind.Kyle, who collected Tommy, went above and beyond. He recognised how worried my relative was and took the time to reassure her that Tommy was in good hands. His kindness, regular updates and pictures are very much appreciated.Audrey provided timely updates and photos before Tommy’s flight. Alex was just as attentive upon arrival in Perth, sending more updates and photos, ensuring quarantine went smoothly and caring for Tommy overnight before delivering him safely the next day.Dogtainers didn’t just transport a pet, they cared for a cherished family member. The compassion, communication and genuine humanity shown by every team member made all the difference. It’s this personal touch that truly sets Dogtainers apart, I cannot recommend them highly enough.

5
Date of experience: Nov 01, 2025
Dawn Gordon
Fantastic Experience

Fantastic Experience – Thank You Pets Abroad UK, Dogtainers Australia & Mickleham Quarantine!We recently moved our two cats from the UK to Australia and couldn’t have asked for a better experience. It’s such a stressful process, but all three teams were absolutely fantastic — professional, caring, and great communicators throughout.A huge thank you to Melody at Pets Abroad UK for organizing everything so smoothly and keeping us informed every step of the way. Laura Adams at Dogtainers Australia was wonderful — always happy to answer questions and provide updates, which made the whole experience so much easier.And finally, a big thanks to Joel and the team at Mickleham Post Entry Quarantine Facility for taking such great care of our boys once they arrived, keeping us updated and ensuring they were safe, happy, and well looked after.All three companies worked together seamlessly to make sure our cats arrived safely and settled quickly. We’re so grateful — highly recommend them all!

5
Date of experience: Oct 21, 2025
Laura Jones
Highly Recommend

We relocated our Dachshund Charlie from the UK to Brisbane. Laura from Dogtainers ensured a seamless and stress free process. Charlie flew to Australia before his hoomans and Dogtainers dealt with all things Australian in terms of Quarantine and any associated communication. Laura also arranged Charlie's flight from Melbourne to Brisbane - one less thing for us to worry about. Communication was efficient, clear and friendly! We would highly recommend Dogtainers and will be sure to use them for any further flights we may take during our Aussie Adventure!!

5
Date of experience: Oct 06, 2025
Jacqui
I found the process of transporting my…

I found the process of transporting my new rescue dog from Queensland to Tasmania with Dogtainers stress free and uncomplicated. ‘Ethan’ was professional and helpful, and was able to get my dog to me sooner than originally expected, and contacted me as promised to let me know. Great service!

5
Date of experience: Oct 03, 2025
Natasha Kendall
Highly recommend Laena!

Laena helped me with transporting two puppies within WA and was absolutely fantastic. Her communication was prompt and professional, and she helped answer all my questions. This process was a breeze thanks to her! Thanks so much, Laena!

5
Date of experience: Sep 30, 2025
Ruby May
Very smooth and easy booking process

Very smooth and easy booking process, puppy arrived clean and safe. Thanks!

5
Date of experience: Sep 30, 2025
Lin Fu
Very fast and reliable service!

Very fast and reliable service!

5
Date of experience: Sep 29, 2025
Claire
We moved our dog from UK to Australia…

We moved our dog from UK to Australia and Dog trainers working alongside Pets Abroad made the process step by step so easy. She was so well cared for, we got updates at each stage of her journey and she arrived happy and well cared for. She’s a clingy dog that’s not crate trained and she handled it amazingly with their expertise. Would 100% recommend. Thank you x

5
Date of experience: Sep 29, 2025
Vanessa S
Couldn’t be easier

Fabulously easy to book my fur babies onto a flight with me!

5
Date of experience: Sep 28, 2025
customer
Great experience!!

I could not recommend highly enough, our pet Lola came out of the quarantine looking healthy and well groomed. We had communication the whole way through and it never felt like hard work.

5
Date of experience: Sep 25, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The feeling of being reunited with your pet is one of the most exciting and exhilarating experiences imaginable. Pets are part of the family, and our family unit isn't complete until our pets—whether they woof🐕, meow🐈, chirp🦜, slither🐍, or even swim🐟—are back together with us.

    The good news for anyone needing to relocate a pet, whether within Australia or anywhere around the world, is that 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 offers tailored solutions for your pet’s travel. With over 50 years of experience, 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 provides specialised services to ensure your pet is transported safely and comfortably.

    Trust 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 to handle your pet’s journey with the utmost care and professionalism, so you can focus on the joy of reuniting with your furry, feathered, or scaled family member.See more

  • email pettransport@dogtainers.com.au
  • call 1300135252
  • language https://www.dogtainers.com.au

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More