Review Time
How Dotty Bingo has so many good reviews is beyond me, the slots are absolutely shocking, the staff members are great and the bingo is okay. But is it worth 5 stars, nope, the payout rates are no where near what they suggest, when you do get a bonus on a game the ways are few and far between and sometimes you win nothing. I get with gambling you win and you lose and it's a game of chance but these slots are one of the worst out there, will be sticking with their bingo which can be good.
After expressing my dissatisfaction and reaching out via email, I received a response offering me £20.00. This comes after spending hundreds on the platform without any return. The customer support chat was extremely unsatisfactory; I felt belittled after multiple complaints. To make matters worse, they deleted my account after I had deposited my funds! I've requested a refund of £60.00, which is just a fraction of my total deposit. They have asked me to take down my review, but I made it clear that I would only do so if I received my refund. I refuse to be pressured into anything without receiving the compensation I'm owed.
I joined and deposited my money, but I never received the promised bonus. When I reached out, I was told I had a restriction. I kept getting disconnected from the chat, and when I asked why I was allowed to deposit money despite this restriction, I was informed I needed to fill out an online form. It feels like my money was taken under false pretenses. I hope they reflect on their actions. It's disheartening to encounter such dishonesty.
I signed up and deposited my funds but never received the promised bonus. When I sought help, I was told I had a restriction. I faced frequent disconnections from the chat, and when I asked why I was allowed to deposit despite this restriction, I was informed I needed to complete an online form. It feels like they took my money under false pretenses. It's disappointing to witness such dishonesty.
Initially, I was a bit cautious when signing up, but after my deposit, I received free spins. I won, and although the withdrawal process seemed intimidating, the support team kept me updated throughout and I was pleased to receive my funds earlier than expected! They were attentive and courteous, even when I was a bit short with them during the holiday season. I'm very grateful.
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