Review Time
very bad experience at the time of warranty support. they are not able to repair or replace or fix the issue; they just want you to chat to their whatsapp number and then they said your area is not serviceable. then they said we can not say when i you miss shipping partner call then you pickup will be cancelled...after 1 month of long chase still my problem is not fixed
If someone orders something from you and it arrives faulty, it will take 1 month to replace it, so reduce the amount.And they made things keeping in mind the climate and temperature of India.The heating pad that generates heat only feels like it is simply generating very low heat.
Even though I got my faulty product replaced, I still received the same defective piece.
And now when I complained, they said that there is no Jesus in our product, if you find any problem, you should courier the product to the service center.
The products are of good quality and reasonably priced, supported by a warranty. It would be beneficial if a technical support call followed all purchases to address any potential issues. For instance, the stimulator lacks electrode polarity, which requires discussion with the technical support staff. Additionally, the warranty service process should be clearly outlined. Offering loyalty discounts could also enhance customer satisfaction.
I've been using this scalp massager for a few days now, and it truly feels relaxing. It has solid build quality and is easy to operate. It effectively helps relieve stress after a long day. Delivery was prompt, and the packaging was appropriate. Overall, I'm very satisfied with this purchase.
I purchased a sphygmomanometer along with a stethoscope, and they work perfectly, providing accurate blood pressure readings. I'm extremely pleased with this item at such a great price. Many thanks to the service for maintaining customer trust!
I purchased a physio gun that does not work. After contacting the company for a replacement under warranty and sending numerous emails, I received no response. They suggested I share my issue via WhatsApp, and I provided a video showing the fault. I strongly advise against purchasing this product.
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We offer an exhaustive range of products specialised in home-based, non-invasive digital diagnosis & prevention of lifestyle diseases. Our wide range of products are spread across categories like respiratory wellbeing, physiotherapy, cardiac health monitoring, diabetes detection, mother & childcare and more.
All our products are designed and manufactured to meet global standards of performance and compliance. Our brands offer wide range – from entry-level models to high-end products that meet the needs of different types of customers.
In 2021, Nureca, with its D2C brands Dr Trust, Dr Physio and Trumom, became the first such company to be listed on the stock markets in IndiaSee more
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