Review Time
The angle that the straps are attached due to the ear openings makes it not line up with your chin and allows it to slide forward even if you pull it extremely tight. This totally defeats the purpose of the chinstrap. I like the ear openings because the strap without the openings is hot.
I understand the delay in receiving the product from your vendor was due to circumstances beyond Knightsbridge Sleep Solutions control, and the company did a good job in communicating the delay in shipping to me. In the future, the company should request a cell phone in the shipping information as I used my landline phone number, thus unable to receive text messages from Veho shipping. I wasn't sure whether the delivery would be from UPS, FedEx, USPS or a small vendor such as Veho. There needs to be a place in the shipping instructions for more detailed information such as type building or complex, location of delivery, etc.
I am a challenged CPAP user. I have tried many options with therapy that has cost many hundreds of dollars. It is rare that Knight Bridge Sleep Solutions stands by their product working to solve a major problem of mouth leaking. If the chinstrap doesn't work they offer a replacement or return. I appreciated a quality company that stand behind their product.
I measured my head carefully and these are so much too large and straps too long they don’t meet the Velcro. I can’t use them, I will need to size down dramatically, perhaps a new type of measuring?…………edit……. The dual strap customer service contacted me, we will exchange them for a smaller size
I have always waited for a product to arrive before writing a review, but not this time! Fantastic customer service from Abby! I mentioned that I was worried the medium size not fitting my small head so asked if there was a way I could pad under the straps to make it fit? The response?"We can make a small one for you". But thats not all. She also gave helpful advice when I mentioned I get sore ears with pillow pressure, and when the delivery fee was more than quoted, which she warned may be a possibility, did not invoice me for the balance. And It is on its way within 3 days of my order. I already heard so many great things about knightsbridge from trusted sources that I feel pretty confident this product will help.
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Knightsbridge Sleep Solutions anti-snoring chin strap lifts from under the jaw to produce a vertical force. The vertical force works with the natural rotation of the jaw, rather than against it, so a minimum of force is needed.
Minimum force makes for maximum comfort.
