Review Time
After just a year of occasional wear, the heel and sole completely detached. A local repair shop quoted around Euro 200 for repairs and mentioned they frequently see similar quality issues with this brand. Paying 100 for the boots and 300 for the name feels excessive.
After a year of occasional use, the heel and sole completely detached. A local repair shop estimated around Euro 200 for the repair and noted that they often encounter similar quality issues. Paying 100 for the boots and 300 for the brand seems unreasonable.
For a last-minute gift, I called to check stock availability. A delightful representative checked the warehouse and confirmed there was one left. I ordered online but mistakenly entered the wrong address. I called back, and the representative quickly corrected it. The boots arrived the next day. Exceptional service that many retailers could learn from. Thank you.
I mistakenly advised my husband to buy a larger size in outdoor boots, which initially fit but later became too big. The company offered to send insoles and extra-thick socks at no charge! Special thanks to the customer support representative.
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Dubarry by its nature and heritage is an inclusive brand and we’re very proud and privileged to have a hugely varied range of consumers, customers and employees across the globe. We strive to provide exceptional service to all of our customers of any background or ethnicity.
At Dubarry, we are committed to high quality products that are meant to be worn for years and not just seasons. Our motto is “BUY BETTER LAST LONGER”. See more
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